FortiSASE incident

Localized connectivity issue to Microsoft 365 - Toronto

Notice Resolved View vendor source →

FortiSASE experienced a notice incident on March 3, 2025 affecting Toronto, Canada (YTO-F1) and Toronto, Canada (YTO-F2), lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 06:06 PM UTC
Resolved
Mar 05, 2025, 09:28 PM UTC
Duration
2d 3h
Detected by Pingoru
Mar 03, 2025, 06:06 PM UTC

Affected components

Toronto, Canada (YTO-F1)Toronto, Canada (YTO-F2)

Update timeline

  1. investigating Mar 03, 2025, 06:06 PM UTC

    We are actively investigating a localized connectivity issue to Microsoft 365 impacting the Toronto PoP. If you have any questions regarding this incident, please contact FortiCare Support (https://www.fortinet.com/support/contact) and reference FortiSASE Operations ticket 342090.

  2. monitoring Mar 03, 2025, 06:06 PM UTC

    We temporarily disconnected our peering sessions with Microsoft, in order to utilize alternate routes. Connectivity is restored.

  3. resolved Mar 05, 2025, 09:28 PM UTC

    This incident has been resolved.