Fortis incident

Paygistix Gateway - Omaha Processing

Resolved after 4 hours 7 minutes, affecting Paygistix Gateway, on January 13, 2026.

monitoring Jan 13, 2026, 04:54 AM UTC

The issue impacting Omaha processing has been identified and a fix has been implemented. Traffic has returned to normal and engineers are continuing to monitor.

Started
Jan 13, 2026, 12:50 AM UTC
Resolved
Jan 13, 2026, 04:57 AM UTC
Duration
4h 7m
Detected by Pingoru
Jan 13, 2026, 12:50 AM UTC

Affected components

Paygistix Gateway

Update timeline

  1. investigating Jan 13, 2026, 12:50 AM UTC

    Internal teams have become aware of an issue impacting Omaha processing, We are currently investigating.

  2. investigating Jan 13, 2026, 01:35 AM UTC

    Internal teams are continuing to investigate the service disruption impacting Omaha Processing.

  3. monitoring Jan 13, 2026, 04:54 AM UTC

    The issue impacting Omaha processing has been identified and a fix has been implemented. Traffic has returned to normal and engineers are continuing to monitor.

  4. resolved Jan 13, 2026, 04:57 AM UTC

    This issue has been resolved.

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