Resolved after 3 days 2 hours, affecting API Gateway and Merchant Portal (Virtual Terminal) and 1 more, on May 8, 2026.
An update has been made to resolve the issue impacting ability to void a transaction authorization. We are continuing to monitor.
Affected components
API GatewayMerchant Portal (Virtual Terminal)API GatewayMerchant Portal (Virtual Terminal)
Update timeline
- investigating May 08, 2026, 02:50 PM UTC
Internal teams have become aware of an issue impacting ability to void a transaction authorization, We are currently investigating.
- monitoring May 08, 2026, 09:44 PM UTC
An update has been made to resolve the issue impacting ability to void a transaction authorization. We are continuing to monitor.
- resolved May 11, 2026, 05:03 PM UTC
This issue has been resolved
Your product runs on more than Fortis
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services