FortiGate Outage History

FortiGate is up right now

Pingoru has recorded 62 incidents for FortiGate: 31 in the last 12 months and 4 in the last 90 days.

Source: status.fortigate.forticloud.com

62incidents recorded
31last 12 months
4last 90 days
18 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking FortiGate in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026314 of 720 (2%)
May 2026310 of 744 (1%)
June 202642 of 720 (0%)
July 20269214 of 744 (29%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 2026425 of 513 (5%)

Incidents, newest first

Notice October 17, 2026 Potential Outage 1d Japan

Started Oct 17, 2026, 02:37 AM UTC· resolved Oct 18, 2026, 03:24 AM UTC

  1. investigating Oct 17, 2026, 02:37 AM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Oct 18, 2026, 03:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 11, 2026 Partial Outage 6d 4h Europe

Started Jul 11, 2026, 03:40 PM UTC· resolved Jul 17, 2026, 08:18 PM UTC

  1. investigating Jul 11, 2026, 03:40 PM UTC

    A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.

  2. resolved Jul 17, 2026, 08:18 PM UTC

    Auto script issue, but already fixed

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Major June 24, 2026 Partial outage on FortiGate Cloud 1h 40m Global, Fortinet Common Infrustracture

Started Jun 24, 2026, 12:38 PM UTC· resolved Jun 24, 2026, 02:19 PM UTC

  1. identified Jun 24, 2026, 12:38 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Jun 24, 2026, 02:19 PM UTC

    This incident has been resolved.

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Notice May 8, 2026 system maintenance notice 5h 16m Europe, Fortinet Common Infrustracture

Started May 08, 2026, 08:59 PM UTC· resolved May 09, 2026, 02:16 AM UTC

  1. investigating May 08, 2026, 08:59 PM UTC

    Dear Customer, As part of our ongoing system enhancements, we will be upgrading OS kernel as requested. Thank you for your understanding and support. Please feel free to reach out if you have any questions or concerns

  2. resolved May 09, 2026, 02:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026 Service Advisory: FortiGate Cloud Degradation in US Region 8h 49m US

Started Apr 24, 2026, 03:52 PM UTC· resolved Apr 25, 2026, 12:41 AM UTC

  1. investigating Apr 24, 2026, 03:52 PM UTC

    The FortiGate Cloud service in the US region is experiencing service degradation due to an underlying network issue that started at 6:00 AM Pacific time. The team is working on it. Other regions are not affected.

  2. resolved Apr 25, 2026, 12:41 AM UTC

    The underlying network issue was resolved 4:30 PM Pacific time

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Major December 18, 2025 Network issue 2h 57m Japan, Fortinet Common Infrustracture

Started Dec 18, 2025, 02:48 PM UTC· resolved Dec 18, 2025, 05:46 PM UTC

  1. investigating Dec 18, 2025, 02:48 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Dec 18, 2025, 05:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2025 Elevated API Errors –

Started Oct 30, 2025, 02:30 PM UTC· resolved Oct 30, 2025, 02:30 PM UTC

  1. resolved Oct 30, 2025, 08:52 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

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Major October 21, 2025 Plano DC issue and impact other Domain also 4h 2m Global, Europe, US, Japan and 1 more

Started Oct 21, 2025, 01:59 PM UTC· resolved Oct 21, 2025, 06:01 PM UTC

  1. investigating Oct 21, 2025, 01:59 PM UTC

    We are currently experiencing facility issue at Plano DC, it impact some service. our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 02:19 PM UTC

    Service recovered ONLY US domain impact

  3. resolved Oct 21, 2025, 06:01 PM UTC

    Service recovered ONLY US domain impact

Read the full incident report →

Major October 21, 2025 US Plano DC facility issue 4h 14m US, Fortinet Common Infrustracture

Started Oct 21, 2025, 01:48 PM UTC· resolved Oct 21, 2025, 06:03 PM UTC

  1. investigating Oct 21, 2025, 01:48 PM UTC

    We are currently experiencing facility issue at Plano DC and impact some service, our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 01:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 21, 2025, 06:03 PM UTC

    Service recovered, only US domain impact.

Read the full incident report →

Notice October 5, 2025 Facility issue at Plano DC 1h 8m US, Fortinet Common Infrustracture

Started Oct 05, 2025, 01:45 AM UTC· resolved Oct 05, 2025, 02:53 AM UTC

  1. investigating Oct 05, 2025, 01:45 AM UTC

    We are currently experiencing facility issue at Plano DC and our team is actively monitoring the status.

  2. monitoring Oct 05, 2025, 01:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 05, 2025, 01:47 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 05, 2025, 02:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 28, 2025 User Login Issue –

Started Aug 28, 2025, 03:30 PM UTC· resolved Aug 28, 2025, 03:30 PM UTC

  1. resolved Aug 28, 2025, 08:31 PM UTC

    The FortiGate Cloud team received a ticket at 08:21 AM Pacific Time reporting that some customers were unable to log in to the service. The issue was resolved by 09:25 AM. The incident was caused by a technical issue that affected a small portion of customers.

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Major July 16, 2025 Partial outage 2h 10m Global, Europe, US, Japan and 1 more

Started Jul 16, 2025, 04:24 PM UTC· resolved Jul 16, 2025, 06:34 PM UTC

  1. investigating Jul 16, 2025, 04:24 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Jul 16, 2025, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2025 FortiCare Service interruption 22m

Started May 19, 2025, 07:30 AM UTC· resolved May 19, 2025, 07:52 AM UTC

  1. resolved May 22, 2025, 06:04 PM UTC

    A FortiCare service interruption affected FortiGate Cloud Service between May 19, 07:52 UTC and 13:55 UTC, preventing users from logging in during this period.

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Critical May 15, 2025 FortiGate Cloud EU Outage 1h 4m Europe

Started May 15, 2025, 07:17 PM UTC· resolved May 15, 2025, 08:22 PM UTC

  1. investigating May 15, 2025, 07:17 PM UTC

    A network issue is currently affecting the FortiGate Cloud EU domain. We are currently investigating the issue

  2. resolved May 15, 2025, 08:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 18, 2025 Service outage 1h 7m Global, Europe, US, Japan

Started Mar 18, 2025, 03:40 PM UTC· resolved Mar 18, 2025, 04:48 PM UTC

  1. investigating Mar 18, 2025, 03:40 PM UTC

    The system is currently experiencing technical difficulty, investigation underway.

  2. resolved Mar 18, 2025, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 7, 2025 infrastructure Upgrade 1h 50m Global, Europe, US, Japan and 1 more

Started Feb 07, 2025, 01:21 AM UTC· resolved Feb 07, 2025, 03:12 AM UTC

  1. investigating Feb 07, 2025, 01:21 AM UTC

    We are currently conductin infrastructure upgrade

  2. resolved Feb 07, 2025, 03:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 23, 2025 FIO network issue 1d 2h Global, Fortinet Common Infrustracture

Started Jan 23, 2025, 10:40 PM UTC· resolved Jan 25, 2025, 01:23 AM UTC

  1. investigating Jan 24, 2025, 10:40 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. identified Jan 24, 2025, 10:42 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  3. resolved Jan 25, 2025, 01:23 AM UTC

    This incident has been resolved.

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Minor October 26, 2024 Network maintenance 32m Europe

Started Oct 26, 2024, 01:52 AM UTC· resolved Oct 26, 2024, 02:24 AM UTC

  1. investigating Oct 26, 2024, 01:52 AM UTC

    Network maintenance is underway

  2. investigating Oct 26, 2024, 02:23 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 26, 2024, 02:24 AM UTC

    Network maintenance is completed.

Read the full incident report →