FortiGate incident

Network issue

Major Resolved View vendor source →

FortiGate experienced a major incident on December 18, 2025 affecting Japan and Fortinet Common Infrustracture, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 02:48 PM UTC
Resolved
Dec 18, 2025, 05:46 PM UTC
Duration
2h 57m
Detected by Pingoru
Dec 18, 2025, 02:48 PM UTC

Affected components

JapanFortinet Common Infrustracture

Update timeline

  1. investigating Dec 18, 2025, 02:48 PM UTC

    Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.

  2. resolved Dec 18, 2025, 05:46 PM UTC

    This incident has been resolved.