FortiGate incident

US Plano DC facility issue

Major Resolved View vendor source →

FortiGate experienced a major incident on October 21, 2025 affecting US and Fortinet Common Infrustracture, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:48 PM UTC
Resolved
Oct 21, 2025, 06:03 PM UTC
Duration
4h 14m
Detected by Pingoru
Oct 21, 2025, 01:48 PM UTC

Affected components

USFortinet Common Infrustracture

Update timeline

  1. investigating Oct 21, 2025, 01:48 PM UTC

    We are currently experiencing facility issue at Plano DC and impact some service, our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 01:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 21, 2025, 06:03 PM UTC

    Service recovered, only US domain impact.