FortiGate incident

Plano DC issue and impact other Domain also

Major Resolved View vendor source →

FortiGate experienced a major incident on October 21, 2025 affecting Global and Europe and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:59 PM UTC
Resolved
Oct 21, 2025, 06:01 PM UTC
Duration
4h 2m
Detected by Pingoru
Oct 21, 2025, 01:59 PM UTC

Affected components

GlobalEuropeUSJapanFortinet Common Infrustracture

Update timeline

  1. investigating Oct 21, 2025, 01:59 PM UTC

    We are currently experiencing facility issue at Plano DC, it impact some service. our team is actively monitoring the status.

  2. investigating Oct 21, 2025, 02:19 PM UTC

    Service recovered ONLY US domain impact

  3. resolved Oct 21, 2025, 06:01 PM UTC

    Service recovered ONLY US domain impact