FortiGate incident

Service Advisory: FortiGate Cloud Degradation in US Region

Minor Resolved View vendor source →

FortiGate experienced a minor incident on April 24, 2026 affecting US, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 03:52 PM UTC
Resolved
Apr 25, 2026, 12:41 AM UTC
Duration
8h 49m
Detected by Pingoru
Apr 24, 2026, 03:52 PM UTC

Affected components

US

Update timeline

  1. investigating Apr 24, 2026, 03:52 PM UTC

    The FortiGate Cloud service in the US region is experiencing service degradation due to an underlying network issue that started at 6:00 AM Pacific time. The team is working on it. Other regions are not affected.

  2. resolved Apr 25, 2026, 12:41 AM UTC

    The underlying network issue was resolved 4:30 PM Pacific time