FortiGate had 11 outages in the last 2 years totaling 32h 34m of downtime — averaging 0.5 incidents per month.
There were 11 FortiGate outages since July 16, 2025 totaling 32h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.
A potential issue has been detected by the system. We are currently investigating the situation and will provide further updates if a customer-impacting service issue is confirmed.
Dear Customer, As part of our ongoing system enhancements, we will be upgrading OS kernel as requested. Thank you for your understanding and support. Please feel free to reach out if you have any questions or concerns
This incident has been resolved.
The FortiGate Cloud service in the US region is experiencing service degradation due to an underlying network issue that started at 6:00 AM Pacific time. The team is working on it. Other regions are not affected.
The underlying network issue was resolved 4:30 PM Pacific time
Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.
Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
We are currently experiencing facility issue at Plano DC, it impact some service. our team is actively monitoring the status.
Service recovered ONLY US domain impact
Service recovered ONLY US domain impact
We are currently experiencing facility issue at Plano DC and impact some service, our team is actively monitoring the status.
We are continuing to investigate this issue.
Service recovered, only US domain impact.
We are currently experiencing facility issue at Plano DC and our team is actively monitoring the status.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
The FortiGate Cloud team received a ticket at 08:21 AM Pacific Time reporting that some customers were unable to log in to the service. The issue was resolved by 09:25 AM. The incident was caused by a technical issue that affected a small portion of customers.
Partial outage on FortiGate Cloud We are currently experiencing network issue that is affecting FortiGate Cloud service. Our team is actively investigating the issue, and we sincerely apologize for any inconvenience caused. We will provide updates as we work toward a resolution.
This incident has been resolved.