Fortiedge incident

Performance degradation in Canada domain

Minor Resolved View vendor source →

Fortiedge experienced a minor incident on November 26, 2025 affecting REST API and Network Management Portal and 1 more component, lasting 5d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 04:28 PM UTC
Resolved
Dec 01, 2025, 06:29 PM UTC
Duration
5d 2h
Detected by Pingoru
Nov 26, 2025, 04:28 PM UTC

Affected components

REST APINetwork Management PortalMain Dashboard

Update timeline

  1. investigating Nov 26, 2025, 04:28 PM UTC

    We are currently experiencing performance degradation affecting services in the Canada domain. During this period, customers in the Canada region may experience: Slow response times Intermittent connectivity

  2. monitoring Nov 26, 2025, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2025, 06:29 PM UTC

    This incident has been resolved.