Resolved after 5 days 2 hours, affecting REST API and Network Management Portal and 1 more, on November 26, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
REST APINetwork Management PortalMain Dashboard
Update timeline
- investigating Nov 26, 2025, 04:28 PM UTC
We are currently experiencing performance degradation affecting services in the Canada domain. During this period, customers in the Canada region may experience: Slow response times Intermittent connectivity
- monitoring Nov 26, 2025, 04:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2025, 06:29 PM UTC
This incident has been resolved.
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