Forticlient Cloud Outage History
Forticlient Cloud is up right nowPingoru has recorded 35 incidents for Forticlient Cloud: 11 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 31 of 720 (4%) |
| May 2026 | 2 | 4 of 744 (1%) |
| June 2026 | 2 | 9 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 3 | 61 of 513 (12%) |
Incidents, newest first
Notice October 19, 2026 FortiClient Cloud service disruption 9h 18m Europe
Started Oct 19, 2026, 02:11 PM UTC· resolved Oct 19, 2026, 11:29 PM UTC
- investigating Oct 19, 2026, 02:11 PM UTC
We are currently investigating this issue.
- resolved Oct 19, 2026, 11:29 PM UTC
This incident has been resolved.
Major June 26, 2026 Elevated FortiClient Networking Issues 1h 37m US, Europe, London, Tokyo and 5 more
Started Jun 26, 2026, 05:52 PM UTC· resolved Jun 26, 2026, 07:30 PM UTC
- identified Jun 26, 2026, 06:36 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Jun 26, 2026, 06:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 26, 2026, 07:39 PM UTC
This incident has been resolved.
Major June 11, 2026 Facility issue in Santa Clara DC 7h 31m US
Started Jun 11, 2026, 06:37 PM UTC· resolved Jun 12, 2026, 02:08 AM UTC
- investigating Jun 11, 2026, 07:04 PM UTC
We are currently investigating this issue.
- identified Jun 11, 2026, 07:04 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 12, 2026, 12:45 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 12, 2026, 01:18 AM UTC
This incident has been resolved.
Major May 22, 2026 Elevated API Errors 2h London
Started May 22, 2026, 02:00 PM UTC· resolved May 22, 2026, 04:00 PM UTC
- identified May 22, 2026, 03:16 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring May 22, 2026, 03:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2026, 07:51 PM UTC
This incident has been resolved.
Critical May 14, 2026 US FortiClient Cloud Sanjose Data Center Beckend 2h 23m US
Started May 14, 2026, 11:06 PM UTC· resolved May 15, 2026, 01:30 AM UTC
- investigating May 14, 2026, 11:06 PM UTC
We are currently investigating this issue.
- investigating May 14, 2026, 11:29 PM UTC
We are continuing to investigate this issue.
- resolved May 15, 2026, 03:54 AM UTC
This incident has been resolved.
Major April 24, 2026 Elevated EMS Cloud Errors 1d 4h US
Started Apr 24, 2026, 07:32 PM UTC· resolved Apr 26, 2026, 12:07 AM UTC
- identified Apr 24, 2026, 07:32 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Apr 24, 2026, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 26, 2026, 12:07 AM UTC
This incident has been resolved.
Major March 5, 2026 Backend DC network issue 41m London
Started Mar 05, 2026, 07:10 PM UTC· resolved Mar 05, 2026, 07:52 PM UTC
- investigating Mar 05, 2026, 07:10 PM UTC
We are currently investigating this issue.
- resolved Mar 05, 2026, 07:52 PM UTC
This incident has been resolved.
Critical October 21, 2025 facility issue in Plano DC 5h 20m US
Started Oct 21, 2025, 01:36 PM UTC· resolved Oct 21, 2025, 06:56 PM UTC
- investigating Oct 21, 2025, 01:36 PM UTC
We are currently investigating this issue.
- identified Oct 21, 2025, 06:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 21, 2025, 06:55 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 21, 2025, 06:56 PM UTC
This incident has been resolved.
Minor October 17, 2025 US FortiClient Cloud Plano Data Center Backend 2h 55m US
Started Oct 17, 2025, 07:59 AM UTC· resolved Oct 17, 2025, 10:55 AM UTC
- investigating Oct 17, 2025, 07:59 AM UTC
We are currently investigating this issue.
- monitoring Oct 17, 2025, 08:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 17, 2025, 10:55 AM UTC
This incident has been resolved.
Major August 30, 2025 US FortiClient Cloud Plano Data Center Beckend 5h 22m US
Started Aug 30, 2025, 01:44 AM UTC· resolved Aug 30, 2025, 07:06 AM UTC
- investigating Aug 30, 2025, 01:44 AM UTC
There is currently an issue at backend on US and the team is investigating.
- resolved Aug 30, 2025, 07:06 AM UTC
This incident has been resolved.
Major August 21, 2025 Fortinet Cloud Network Outage - Plano USA Region 1h 10m US
Started Aug 21, 2025, 02:15 PM UTC· resolved Aug 21, 2025, 03:25 PM UTC
- investigating Aug 21, 2025, 02:58 PM UTC
We are currently investigating this issue.
- monitoring Aug 21, 2025, 03:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 21, 2025, 03:09 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 21, 2025, 03:25 PM UTC
This incident has been resolved.
Minor August 5, 2025 Fortinet Cloud Network Outage - Dubai Region 4h 37m Dubai
Started Aug 05, 2025, 04:20 PM UTC· resolved Aug 05, 2025, 08:58 PM UTC
- investigating Aug 05, 2025, 04:20 PM UTC
A small number of Dubai customers are experiencing issues accessing EMS and may not be able to access it. We are investigating now. We apologize for any inconvenience this may cause, and thank you very much for your continued support.
- resolved Aug 05, 2025, 08:58 PM UTC
This incident has been resolved.
Major July 16, 2025 Fortinet Cloud Network Outage - Vancouver Canada Region 2h 15m Canada
Started Jul 16, 2025, 07:45 AM UTC· resolved Jul 16, 2025, 10:00 AM UTC
- investigating Jul 16, 2025, 08:44 AM UTC
We are currently investigating this issue.
- monitoring Jul 16, 2025, 09:44 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 16, 2025, 09:45 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2025, 02:41 PM UTC
This incident has been resolved.
Critical June 11, 2025 OpenStack Network Degration Notification 53m India
Started Jun 11, 2025, 06:02 AM UTC· resolved Jun 11, 2025, 06:56 AM UTC
- investigating Jun 11, 2025, 06:02 AM UTC
We would like to inform you that our OpenStack is currently experiencing network degradation. This issue is impacting certain components of our infrastructure. Our teams are actively monitoring the situation. We apologize for any inconvenience and will keep you updated on progress. Thank you for your understanding.
- resolved Jun 11, 2025, 06:56 AM UTC
This incident has been resolved.
Major May 22, 2025 US FCT cloud Plano network Degration Issue 6h 52m US
Started May 22, 2025, 07:22 PM UTC· resolved May 23, 2025, 02:14 AM UTC
- investigating May 22, 2025, 07:22 PM UTC
There is currently an issue at backend on US and the team is investigating. It may affect new EMS instance provisioning.
- resolved May 23, 2025, 02:14 AM UTC
This incident has been resolved.
Major May 4, 2025 EMS Cloud access issue from Saudi Arabia 3h 47m Saudi Arabia
Started May 04, 2025, 11:22 AM UTC· resolved May 04, 2025, 03:10 PM UTC
- investigating May 04, 2025, 11:22 AM UTC
A small number of Saudi Arabia customers are experiencing issues accessing EMS and may not be able to access it. We are investigating now. We apologize for any inconvenience this may cause, and thank you very much for your continued support.
- resolved May 04, 2025, 03:10 PM UTC
This incident has been resolved. RCA: We have identified that the degraded service is due to one of the pods hitting a memory limit. As a result, some APIs and GUI access would fail intermittently. We have increased the memory limit to address this issue.
Major April 7, 2025 EMS Cloud issue 46m US, Europe, London, Tokyo and 5 more
Started Apr 07, 2025, 08:56 PM UTC· resolved Apr 07, 2025, 09:43 PM UTC
- investigating Apr 07, 2025, 08:56 PM UTC
Customers are experiencing issues accessing EMS portal and may not be able to access it. We are investigate and fix the issue now. We apologize for any inconvenience this may cause, and thank you very much for your continued support.
- resolved Apr 07, 2025, 09:43 PM UTC
This incident has been resolved.
Major March 3, 2025 EMS Cloud GUI access issue 4h 47m Europe, London
Started Mar 03, 2025, 12:00 PM UTC· resolved Mar 03, 2025, 04:47 PM UTC
- investigating Mar 03, 2025, 12:00 PM UTC
We would like to inform you that our EMS Cloud is currently experiencing GUI and Portal Issue. FCT Telemetry remains fine. The team still investigating.. We apologize for any inconvenience and will keep you updated on progress.
- resolved Mar 03, 2025, 04:47 PM UTC
This incident has been resolved.
Minor February 15, 2025 EMS Cloud API and Portal Timeout Issue 1h 24m US, Europe, London, Tokyo and 4 more
Started Feb 15, 2025, 07:08 PM UTC· resolved Feb 15, 2025, 08:32 PM UTC
- investigating Feb 15, 2025, 07:08 PM UTC
We would like to inform you that our EMS Cloud is currently experiencing API and Portal Issue. FCT Telemetry remains fine. The team still investigating.. We apologize for any inconvenience and will keep you updated on progress. Thank you for your understanding.
- investigating Feb 15, 2025, 07:09 PM UTC
We are continuing to investigate this issue.
- resolved Feb 15, 2025, 08:32 PM UTC
This incident has been resolved.
Critical November 13, 2024 US FCT cloud openstack network Degration Issue 2h 33m US
Started Nov 13, 2024, 07:43 PM UTC· resolved Nov 13, 2024, 10:17 PM UTC
- investigating Nov 13, 2024, 07:43 PM UTC
There is currently a network failure on US SV10 and the NOC team is investigating. More information will be updated later.
- investigating Nov 13, 2024, 10:16 PM UTC
The issue has been resolved .
- resolved Nov 13, 2024, 10:17 PM UTC
This incident has been resolved.
Minor October 31, 2024 EMS Cloud access issue from Canada –
Started Oct 31, 2024, 12:00 PM UTC· resolved Oct 31, 2024, 12:00 PM UTC
- resolved Oct 31, 2024, 09:27 PM UTC
A small number of Canadian customers are experiencing issues accessing EMS and may not be able to access it. RCA: The issue cause by Redis cache failure in Canada Control planes. Now restored.