Forticlient Cloud incident

facility issue in Plano DC

Critical Vendor's status page →

Resolved after 5 hours 20 minutes, affecting US, on October 21, 2025.

identified Oct 21, 2025, 06:55 PM UTC

We are continuing to work on a fix for this issue.

Started
Oct 21, 2025, 01:36 PM UTC
Resolved
Oct 21, 2025, 06:56 PM UTC
Duration
5h 20m
Detected by Pingoru
Oct 21, 2025, 01:36 PM UTC

Affected components

US

Update timeline

  1. investigating Oct 21, 2025, 01:36 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2025, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 21, 2025, 06:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 21, 2025, 06:56 PM UTC

    This incident has been resolved.

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