Forsta Outage History

Forsta partial outage · 1 active incident View live status →

Forsta had 52 outages in the last 2 years totaling 74h 10m of downtime — averaging 2.1 incidents per month.

There were 52 Forsta outages since June 19, 2025 totaling 74h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hxplatform.com

Minor July 2, 2025

Forsta Plus - US SaaS - CATI mutlimode servers having issues

Detected by Pingoru
Jul 02, 2025, 08:31 PM UTC
Resolved
Jul 02, 2025, 11:23 PM UTC
Duration
2h 52m
Affected: CATITask system
Timeline · 6 updates
  1. investigating Jul 02, 2025, 08:31 PM UTC

    Forsta Plus - US SaaS - CATI mutlimode servers having issues. The Forsta team is currently troubleshooting issues with the CATI services on US SaaS with a high priority.

  2. investigating Jul 02, 2025, 09:11 PM UTC

    Along with US SaaS CATI system having issues, there are occasional Launch Survey Task and Instant Analytics tasks failing due to backend issues. Support is engaged with Forsta Cloud Operations to resolve. An update in 30 minutes or less with additional information

  3. investigating Jul 02, 2025, 10:04 PM UTC

    The CloudOps team are continuing to work on the issue. CATI Interviewing is still unavailable. Another update will be posted within 1hr.

  4. identified Jul 02, 2025, 10:50 PM UTC

    Update to the CATI issues on US SaaS, we have identified the issue and applied a fix. Our team is currently monitoring the situation to ensure stability.

  5. monitoring Jul 02, 2025, 10:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 02, 2025, 11:23 PM UTC

    The site has been monitored for the last 30 minutes, and performance is back to Normal.

Read the full incident report →