Forsta incident
Forsta Plus Euro SaaS site issues - Launch survey, access to site
Forsta experienced a major incident on October 10, 2025 affecting Studio designers and Task system and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 10, 2025, 03:25 PM UTC
We are currently investigating issues with the Forsta Plus Euro SaaS site. Monitoring is showing errors with Launch survey tasks, accessing the home page. Forsta Cloud Operations are investigating, and we will provide an update within 30 minutes.
- monitoring Oct 10, 2025, 03:50 PM UTC
The Forsta Cloud Operations team has recycled several backend services that were in a degraded state. As a result, tasks are now completing successfully, and previously reported errors in Survey Designer should be resolved. We are continuing to monitor the site closely over the next few hours to ensure stability and optimal performance.
- resolved Oct 10, 2025, 04:10 PM UTC
This incident has been resolved.