Forsta incident

Forsta Plus US SaaS - Slowness in CATI Interviewing

Minor Resolved View vendor source →

Forsta experienced a minor incident on July 24, 2025 affecting CATI, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 07:35 PM UTC
Resolved
Jul 24, 2025, 08:46 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 24, 2025, 07:35 PM UTC

Affected components

CATI

Update timeline

  1. investigating Jul 24, 2025, 07:35 PM UTC

    Forsta Plus US SaaS - Slowness in CATI Interviewing - We are currently investigating reports of slowness in CATI interviewing on the US SaaS site. Forsta Cloud Operations team are engaged and actively troubleshooting with support.

  2. monitoring Jul 24, 2025, 08:28 PM UTC

    The Forsta Cloud Operations team has identified the issue, and a fix has been applied to the servers. We're continuing to monitor for further instances of errors.

  3. resolved Jul 24, 2025, 08:46 PM UTC

    This incident has been resolved.