Forsta incident

Forsta Plus: We are currently investigating an issue with stability for the Euro SaaS site.

Minor Ongoing View vendor source →

Forsta is currently experiencing a minor incident affecting CAPI and CATI and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 10:38 AM UTC
Resolved
Ongoing
Duration
● 3h 57m
Detected by Pingoru
Jun 10, 2026, 10:38 AM UTC

Affected components

CAPICATICAWIReportal viewersStudio viewersReportal designersStudio designersTask systemSurvey designerText analytics

Update timeline

  1. investigating Jun 10, 2026, 10:38 AM UTC

    We are currently investigating stability and performance issues affecting our Euro SaaS environment. Customers may experience slowness, intermittent errors, or degraded availability across multiple areas of the platform, including survey respondent access, professional user actions, and CATI operations. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.

  2. identified Jun 10, 2026, 12:37 PM UTC

    A fix is currently being implemented, and site stability has already improved for many users. We continue to monitor the environment closely and are actively working to fully resolve the remaining issues. Some customers may still experience intermittent slowness or degraded performance. We will provide another update as more information becomes available.