Forsta experienced a major incident on June 17, 2026 affecting CAWI and Reportal viewers and 1 more component, lasting 15d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 05:11 PM UTC
The KSA SaaS Environment is experiencing intermittant down time for various aspects of the application. Our Cloud Operations Team is working to restore the service as soon as possible.
- identified Jun 17, 2026, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 17, 2026, 08:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 18, 2026, 07:27 AM UTC
We are continuing to stabilize and improve performance on the site.
- monitoring Jun 18, 2026, 09:55 AM UTC
We are currently monitoring the situation
- monitoring Jun 18, 2026, 05:54 PM UTC
Site performance is improving, our Operations Team is actively working to maintain the site performance as we continue to monitor the performance.
- monitoring Jun 19, 2026, 09:11 AM UTC
Some further planned activities to improve stability and performance have been performed and we are monitoring to ensure continuous high operational level.
- monitoring Jun 19, 2026, 03:23 PM UTC
We are currently monitoring the situation - no issues at the moment
- resolved Jul 02, 2026, 06:03 PM UTC
This incident has been resolved.