Forsta incident

CATI interviewers on the Euro SaaS experiencing issues logging in

Notice Resolved View vendor source →

Forsta experienced a notice incident on August 18, 2025 affecting CATI, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 02:36 PM UTC
Resolved
Aug 18, 2025, 04:11 PM UTC
Duration
1h 34m
Detected by Pingoru
Aug 18, 2025, 02:36 PM UTC

Affected components

CATI

Update timeline

  1. investigating Aug 18, 2025, 02:36 PM UTC

    We are currently investigating the issue and will post updates as soon as we have more information.

  2. monitoring Aug 18, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results. If interviewers continue to experience problems with logging in please ask them to try fully closing their browser application before re-attempting the log in process.

  3. resolved Aug 18, 2025, 04:11 PM UTC

    This incident has been resolved.