Formstack Outage History

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Formstack had 30 outages in the last 2 years totaling 44h 2m of downtime — averaging 1.2 incidents per month.

There were 30 Formstack outages since March 17, 2026 totaling 44h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.formstack.com

Minor March 30, 2026

Users Unable to Access Workspace via Workflows Pro

Detected by Pingoru
Mar 30, 2026, 06:35 PM UTC
Resolved
Mar 30, 2026, 07:16 PM UTC
Duration
40m
Timeline · 3 updates
  1. investigating Mar 30, 2026, 06:35 PM UTC

    We are currently investigating an issue where some Workflows Pro customers are unable to access their Workspace. At this time, all other functionality outside of the Workspace remains operational. Our engineering team is actively working to identify the root cause. We will provide updates as more information becomes available.

  2. identified Mar 30, 2026, 06:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 30, 2026, 07:16 PM UTC

    The issue affecting access to Workflows Pro Workspaces has been resolved. If you are still experiencing issues, please log out of Workflows and log back in to refresh your session. We appreciate your patience while we worked to resolve this issue.

Read the full incident report →

Minor March 19, 2026

Incorrect Document Output in Sign Flows with Separate Delivery Enabled

Detected by Pingoru
Mar 19, 2026, 08:02 PM UTC
Resolved
Mar 19, 2026, 08:56 PM UTC
Duration
54m
Timeline · 3 updates
  1. investigating Mar 19, 2026, 08:02 PM UTC

    We are currently investigating reports of incorrect document output in Formstack Sign for workflows configured to return documents separately. Affected users may experience documents being combined, incorrectly split, out of order, or missing from the final output. Our engineering team is actively working to identify the root cause and implement a resolution.

  2. identified Mar 19, 2026, 08:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 19, 2026, 08:56 PM UTC

    The issue affecting document output in Formstack Sign workflows configured to return documents separately has been resolved. A fix has been implemented to address cases where documents were combined, incorrectly split, out of order, or missing from the final output. Please note that any documents impacted during the incident will need to be resubmitted to ensure correct processing. If you continue to experience issues, please contact our support team for assistance.

Read the full incident report →

Minor March 18, 2026

Forms: Custom Emails Displaying Field IDs Instead of Values

Detected by Pingoru
Mar 18, 2026, 12:26 AM UTC
Resolved
Mar 18, 2026, 01:12 AM UTC
Duration
45m
Timeline · 2 updates
  1. investigating Mar 18, 2026, 12:26 AM UTC

    We are currently investigating an issue impacting a subset of custom notification and confirmation emails, where field IDs may appear in place of submitted data. We will provide updates as more information becomes available.

  2. resolved Mar 18, 2026, 01:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

Email Delivery Disruption

Detected by Pingoru
Mar 17, 2026, 07:05 PM UTC
Resolved
Mar 19, 2026, 10:59 AM UTC
Duration
1d 15h
Timeline · 4 updates
  1. investigating Mar 17, 2026, 07:05 PM UTC

    We are currently investigating an issue impacting email delivery, resulting in some messages not being delivered. Our team is actively working to restore full service and will provide updates as more information becomes available.

  2. identified Mar 17, 2026, 07:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 17, 2026, 10:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 10:59 AM UTC

    The issue impacting email delivery has been resolved. The affected sending domain has been restored, and email functionality is operating normally. All impacted customer emails during the incident window have been successfully re-sent.

Read the full incident report →