Formstack incident

Forms: Custom Emails Displaying Field IDs Instead of Values

Minor Resolved View vendor source →

Formstack experienced a minor incident on March 18, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 12:26 AM UTC
Resolved
Mar 18, 2026, 01:12 AM UTC
Duration
45m
Detected by Pingoru
Mar 18, 2026, 12:26 AM UTC

Update timeline

  1. investigating Mar 18, 2026, 12:26 AM UTC

    We are currently investigating an issue impacting a subset of custom notification and confirmation emails, where field IDs may appear in place of submitted data. We will provide updates as more information becomes available.

  2. resolved Mar 18, 2026, 01:12 AM UTC

    This incident has been resolved.