Formstack incident

Streamline: Workflow Session Failures with Data Search Step

Minor Resolved View vendor source →

Formstack experienced a minor incident on May 28, 2026, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 02:28 PM UTC
Resolved
May 28, 2026, 04:23 PM UTC
Duration
1h 54m
Detected by Pingoru
May 28, 2026, 02:28 PM UTC

Update timeline

  1. identified May 28, 2026, 02:28 PM UTC

    We are investigating an issue affecting some in progress workflow sessions that include the Data Search step. Our engineering team is actively working on a fix. New updates will be shared as we learn more.

  2. monitoring May 28, 2026, 03:27 PM UTC

    We have implemented a fix and are continuing to monitor workflow session performance to ensure stability.

  3. monitoring May 28, 2026, 03:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 28, 2026, 04:23 PM UTC

    This incident has been resolved. We implemented a fix and affected workflow sessions successfully resumed processing.