Formstack incident

Customers intermittently prompted to sign in while signing Formstack Sign documents

Minor Resolved View vendor source →

Formstack experienced a minor incident on May 8, 2026, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:11 PM UTC
Resolved
May 08, 2026, 06:38 PM UTC
Duration
27m
Detected by Pingoru
May 08, 2026, 06:11 PM UTC

Update timeline

  1. investigating May 08, 2026, 06:11 PM UTC

    We are investigating reports of customers being intermittently prompted to sign in while signing Formstack Sign documents.

  2. resolved May 08, 2026, 06:38 PM UTC

    The issue causing some users to be intermittently prompted to sign in while signing Formstack Sign documents has been resolved. If any users continue to experience the issue, retrying the action or reopening the signing link should allow the signing process to complete successfully. We appreciate your patience while our team investigated and resolved the issue.