Formsort incident
Flows not loading consistently
Resolved after 3 hours 30 minutes, affecting Flow Runner, on October 20, 2025.
After AWS resolved the underlying issue, flows have returned to normal operation and performance has stabilized.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:27 PM UTC
We’re investigating reports of slower flow load times and intermittent 504 errors. Early signs suggest a potential upstream issue with AWS.
- identified Oct 20, 2025, 04:44 PM UTC
Flows are currently not loading consistently due to upstream issues with AWS. We’re monitoring the situation and will provide updates as AWS mitigates the impact.
- monitoring Oct 20, 2025, 06:57 PM UTC
Flows have resumed normal functioning as upstream issues with AWS have been resolved. We are continuing to monitor the situation.
- resolved Oct 20, 2025, 08:47 PM UTC
After AWS resolved the underlying issue, flows have returned to normal operation and performance has stabilized.
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Amazon Web Services