FormAssembly incident

Admin Dashboard & Form Builder not accessible

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on October 6, 2025 affecting FormAssembly Essentials and FormAssembly Team and 1 more component, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 12:56 PM UTC
Resolved
Oct 06, 2025, 04:19 PM UTC
Duration
3h 23m
Detected by Pingoru
Oct 06, 2025, 12:56 PM UTC

Affected components

FormAssembly EssentialsFormAssembly TeamFormAssembly BasicFormAssembly EnterpriseFormAssembly ComplianceFormAssembly Government

Update timeline

  1. investigating Oct 06, 2025, 12:56 PM UTC

    We are currently investigating reports that are impacting FormAssembly, such as access to the Admin Dashboard and Form Builder for account admins. Our engineering team is actively investigating and working to resolve this as quickly as possible. We will continue to post here as more information is available.

  2. identified Oct 06, 2025, 02:30 PM UTC

    Our team has identified the issue affecting the Admin dashboard, Builder and Locked connectors. They are currently working on a fix for the issue. We will continue to update here as more information becomes available and a fix is issued.

  3. resolved Oct 06, 2025, 04:19 PM UTC

    A fix has been implemented. The Admin Dashboard, Builder, and connectors are now accessible. The incident has been resolved.