FormAssembly incident

Form-level Salesforce Connector and Email Notifications Delayed Processing on Submission

Minor Resolved View vendor source →

FormAssembly experienced a minor incident on August 28, 2026 affecting Salesforce Connector and Emails, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 05:00 PM UTC
Resolved
Aug 28, 2026, 05:31 PM UTC
Duration
31m
Detected by Pingoru
Aug 28, 2026, 05:00 PM UTC

Affected components

Salesforce ConnectorEmails

Update timeline

  1. investigating Aug 28, 2026, 05:00 PM UTC

    We are currently investigating reports of delayed processing affecting the form-level Salesforce connector and form notifications after form submission for some accounts. We apologize for any inconvenience this may be causing. We will provide updates as more information becomes available.

  2. resolved Aug 28, 2026, 05:31 PM UTC

    The delayed processing affecting email notifications and Salesforce connectors has been resolved. Affected submissions were processed successfully after a delay. We’ve confirmed that both notifications and connectors are now processing normally.