FormAssembly incident

AWS US-EAST-1 Outage - Monitoring Recovery

Notice Resolved View vendor source →

FormAssembly experienced a notice incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:16 PM UTC
Resolved
Oct 20, 2025, 05:00 AM UTC
Duration
Detected by Pingoru
Oct 20, 2025, 02:16 PM UTC

Update timeline

  1. resolved Oct 20, 2025, 02:16 PM UTC

    You may be aware of a widespread AWS outage this morning. This event impacted FormAssembly, and we want to provide details on what happened and our current status. What Happened: Amazon Web Services (AWS) experienced a significant DNS resolution failure in their US-EAST-1 region starting around 12:11 AM ET. This had a cascading impact on many AWS services globally, as many rely on this core region. How This Affected FormAssembly :Our primary infrastructure runs in AWS US-EAST-1. As a result, we experienced degraded performance and service disruptions. The impact was felt across many services we use. Current Status: AWS mitigated the primary DNS issue by 3:35 AM ET, and most core services have recovered after working through significant backlogs. While the major disruption is over, we are still observing some sporadic performance issues. You may still experience some lingering, intermittent slowness as these services fully stabilize. Next Steps: Our team is continuing to actively monitor the situation until all services report stable, normal performance.