Forcepoint experienced a minor incident on November 26, 2025 affecting Heathrow (A) and Frankfurt (B) and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 26, 2025, 03:38 PM UTC
Customer Impact: Customers may experience intermittent delay with policy sync in Forcepoint Clusters. Description: We are currently experiencing a degraded performance due to intermittent delay in policy sync . The teams are investigating the issue. Next Update : 16:00 UTC.
- monitoring Nov 26, 2025, 03:57 PM UTC
Customer Impact: Customers may experience intermittent delay with policy sync in Forcepoint Clusters. Current Status: We have implemented the necessary remediation to restore the health of impacted services. We are currently monitoring our environment for stability. Next Update : 16:30 UTC.
- resolved Nov 26, 2025, 04:18 PM UTC
Customer Impact: Customers may experience intermittent delay with policy sync in Forcepoint Clusters. Current Status: We have implemented the necessary remediation to restore the health of impacted services. The issue has been fully resolved, and all impacted services are operating normally.