Forcepoint experienced a minor incident on January 18, 2026 affecting Data Security Posture Management Portal and Data Security Posture Management, lasting 5h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 18, 2026, 11:07 AM UTC
Customer Impact: Some of our On-premise DSPM customers in the EMEA region may have experienced a loss of service and access to the DSPM UI. Description: We are currently experiencing an un-availability of service for DSPM on-premises customers in the EMEA region. Our teams continue to investigate and we will provide more feedback once we make progress with our investigation. Next Update: 14:00 UTC
- investigating Jan 18, 2026, 12:48 PM UTC
We are continuing to investigate this issue.
- investigating Jan 18, 2026, 12:50 PM UTC
Customer Impact: Some of our On-premise DSPM customers in the EMEA region may have experienced a loss of service and access to the DSPM UI. Description: We are have identified the problem and are working on a resolution at the earliest. We will provide further update as more information is available.
- monitoring Jan 18, 2026, 01:23 PM UTC
Customer Impact: Some of our On-premise DSPM customers in the EMEA region may have experienced a loss of service and access to the DSPM UI. Description: We have implemented a solution and we have started to notice recovery of services. We continue to monitor the service for stability.
- resolved Jan 18, 2026, 04:30 PM UTC
This incident has been resolved.