Resolved after 14 minutes, affecting Vault Service, on November 10, 2026.
From 20:52 to 21:06 UTC (3:52 to 4:06 PM ET), some API requests returned errors or timed out, including vault decrypt and hosted onboarding requests. A software bug caused some of our API servers to stop processing requests. We replaced the affected servers to restore service and have deployed a fix for the bug.
Affected components
Update timeline
- investigating Nov 10, 2026, 08:52 PM UTC
Some API requests, including vault decrypt and hosted onboarding requests, are returning errors or timing out. We are investigating.
- resolved Nov 10, 2026, 09:06 PM UTC
From 20:52 to 21:06 UTC (3:52 to 4:06 PM ET), some API requests returned errors or timed out, including vault decrypt and hosted onboarding requests. A software bug caused some of our API servers to stop processing requests. We replaced the affected servers to restore service and have deployed a fix for the bug.
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