Footprint Outage History

Footprint had 4 outages in the last 2 years totaling 9h 21m of downtime — averaging 0.2 incidents per month.

There were 4 Footprint outages since July 25, 2025 totaling 9h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.onefootprint.com

Minor October 20, 2025

Degradation of services

Detected by Pingoru: Oct 20, 2025, 05:24 PM UTC
Resolved: Oct 20, 2025, 10:58 PM UTC
Duration: 5h 33m

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Minor October 20, 2025

Elevated errors due to one or more upstream providers

Detected by Pingoru: Oct 20, 2025, 08:38 AM UTC
Resolved: Oct 20, 2025, 11:05 AM UTC
Duration: 2h 26m

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Minor August 4, 2025

Partial degradation of identity document/selfie verification service

Detected by Pingoru: Aug 04, 2025, 10:02 PM UTC
Resolved: Aug 04, 2025, 11:23 PM UTC
Duration: 1h 20m

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Major July 25, 2025

Database systems configuration application failure

Detected by Pingoru: Jul 25, 2025, 07:21 PM UTC
Resolved: Jul 25, 2025, 06:52 PM UTC
Duration: —

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