Fonative incident

Customer portal issue detected by automated monitoring

Resolved after 8 minutes, affecting Customer Portal, on December 14, 2024.

resolved Dec 14, 2024, 05:49 PM UTC

A standard maintenance procedure caused a network flap. Due to the HA configuration there was no customer impact.

Started
Dec 14, 2024, 05:40 PM UTC
Resolved
Dec 14, 2024, 05:49 PM UTC
Duration
8m
Detected by Pingoru
Dec 14, 2024, 05:40 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Dec 14, 2024, 05:40 PM UTC

    We are currently investigating this issue

  2. resolved Dec 14, 2024, 05:49 PM UTC

    A standard maintenance procedure caused a network flap. Due to the HA configuration there was no customer impact.

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