Fonative Outage History
Fonative is up right nowPingoru has recorded 35 incidents for Fonative: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 229 (0%) |
Incidents, newest first
Notice January 27, 2026 Customer portal issue detected by automated monitoring 1m Customer Portal
Started Jan 27, 2026, 04:27 PM UTC· resolved Jan 27, 2026, 04:29 PM UTC
- investigating Jan 27, 2026, 04:27 PM UTC
We are currently investigating this issue
- resolved Jan 27, 2026, 04:29 PM UTC
This was a false alarm. The testing server is located behind a Cloudflare connection and CF had an incident yesterday. The portal was up and accessible. CF cleared their issue ~16:27 UTC on 1/27.
Notice November 18, 2025 Customer portal issue detected by automated monitoring 5h 12m Customer Portal
Started Nov 18, 2025, 11:43 AM UTC· resolved Nov 18, 2025, 04:56 PM UTC
- investigating Nov 18, 2025, 11:43 AM UTC
We are currently investigating this issue
- resolved Nov 18, 2025, 04:56 PM UTC
Duplicate incident created by monitoring system.
Major November 18, 2025 Customer portal issue detected by automated monitoring 59m Customer Portal
Started Nov 18, 2025, 11:34 AM UTC· resolved Nov 18, 2025, 12:34 PM UTC
- investigating Nov 18, 2025, 11:34 AM UTC
We are currently investigating this issue
- resolved Nov 18, 2025, 12:34 PM UTC
Portal access was impacted by Cloudflare DNS issue.
Notice September 5, 2025 Voice API issue detected by automated monitoring 10m Voice API
Started Sep 05, 2025, 07:05 PM UTC· resolved Sep 05, 2025, 07:15 PM UTC
- investigating Sep 05, 2025, 07:05 PM UTC
We are currently investigating this issue
- resolved Sep 05, 2025, 07:15 PM UTC
This was a test infrastructure issue - there was no issue with the production platform.
Notice July 14, 2025 Voice API issue detected by automated monitoring 7m Voice API
Started Jul 14, 2025, 09:06 PM UTC· resolved Jul 14, 2025, 09:14 PM UTC
- investigating Jul 14, 2025, 09:06 PM UTC
We are currently investigating this issue
- resolved Jul 14, 2025, 09:14 PM UTC
This was a test server issue only. The platform was not impacted and fully operational.
Minor July 7, 2025 Voice API issue detected by automated monitoring 24m Voice API
Started Jul 07, 2025, 04:21 PM UTC· resolved Jul 07, 2025, 04:45 PM UTC
- investigating Jul 07, 2025, 04:21 PM UTC
We are currently investigating this issue
- resolved Jul 07, 2025, 04:45 PM UTC
This incident has been resolved.
Major March 24, 2025 Voice API issue detected by automated monitoring 24m Voice API
Started Mar 24, 2025, 04:31 PM UTC· resolved Mar 24, 2025, 04:56 PM UTC
- investigating Mar 24, 2025, 04:31 PM UTC
We are currently investigating this issue
- identified Mar 24, 2025, 04:35 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 24, 2025, 04:56 PM UTC
This incident has been resolved.
Minor January 23, 2025 Voice API issue detected by automated monitoring 8m Voice API
Started Jan 23, 2025, 06:32 PM UTC· resolved Jan 23, 2025, 06:41 PM UTC
- investigating Jan 23, 2025, 06:32 PM UTC
We are currently investigating this issue
- resolved Jan 23, 2025, 06:41 PM UTC
This incident has been resolved. The same subset of webservers had issues with DNS resolution.
Minor January 23, 2025 Voice API issue detected by automated monitoring 5m Voice API
Started Jan 23, 2025, 04:35 PM UTC· resolved Jan 23, 2025, 04:41 PM UTC
- investigating Jan 23, 2025, 04:35 PM UTC
We are currently investigating this issue
- investigating Jan 23, 2025, 04:37 PM UTC
We are continuing to investigate this issue.
- resolved Jan 23, 2025, 04:41 PM UTC
This incident has been resolved. There was a temporary impairment where a subset of our webservers had DNS resolution issues.
Minor December 14, 2024 Customer portal issue detected by automated monitoring 8m Customer Portal
Started Dec 14, 2024, 05:40 PM UTC· resolved Dec 14, 2024, 05:49 PM UTC
- investigating Dec 14, 2024, 05:40 PM UTC
We are currently investigating this issue
- resolved Dec 14, 2024, 05:49 PM UTC
A standard maintenance procedure caused a network flap. Due to the HA configuration there was no customer impact.
Major November 25, 2024 Voice API issue detected by automated monitoring 1h 51m Voice API
Started Nov 25, 2024, 09:36 PM UTC· resolved Nov 25, 2024, 11:28 PM UTC
- investigating Nov 25, 2024, 09:36 PM UTC
We are currently investigating this issue
- investigating Nov 25, 2024, 09:40 PM UTC
We are continuing to investigate this issue.
- resolved Nov 25, 2024, 11:28 PM UTC
This incident has been resolved.
Major November 21, 2024 Voice API issue detected by automated monitoring 22m Voice API
Started Nov 21, 2024, 08:30 PM UTC· resolved Nov 21, 2024, 08:52 PM UTC
- investigating Nov 21, 2024, 08:30 PM UTC
We are currently investigating this issue
- resolved Nov 21, 2024, 08:52 PM UTC
Internal server issue introduced platform latency - issue resolved
Major November 21, 2024 Voice API issue detected by automated monitoring 58m Voice API
Started Nov 21, 2024, 05:55 PM UTC· resolved Nov 21, 2024, 06:53 PM UTC
- investigating Nov 21, 2024, 05:55 PM UTC
We are currently investigating this issue
- resolved Nov 21, 2024, 06:53 PM UTC
Internal server issue introduced platform latency.