FMX Outage History

FMX is up right now

FMX had 10 outages in the last 2 years totaling 31h 25m of downtime — averaging 0.4 incidents per month.

There were 10 FMX outages since September 12, 2024 totaling 31h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.gofmx.com

Critical August 2, 2026

System Unavailable

Detected by Pingoru
Aug 02, 2026, 04:15 PM UTC
Resolved
Aug 02, 2026, 08:41 PM UTC
Duration
4h 26m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 5 updates
  1. investigating Aug 02, 2026, 04:40 PM UTC

    We are currently investigating the issue.

  2. identified Aug 02, 2026, 05:16 PM UTC

    The issue has been identified and we are working to remediate the issue.

  3. identified Aug 02, 2026, 07:45 PM UTC

    We're currently rolling out a fix across the affected environments.

  4. monitoring Aug 02, 2026, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 02, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2025

Login and performance issues

Detected by Pingoru
Oct 30, 2025, 05:59 PM UTC
Resolved
Oct 30, 2025, 06:37 PM UTC
Duration
38m
Affected: Web App
Timeline · 4 updates
  1. investigating Oct 30, 2025, 05:59 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 30, 2025, 06:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 30, 2025, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 30, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Cloud service provider disruption

Detected by Pingoru
Oct 29, 2025, 04:24 PM UTC
Resolved
Oct 30, 2025, 01:28 PM UTC
Duration
21h 4m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 3 updates
  1. investigating Oct 29, 2025, 04:24 PM UTC

    We're currently investigation an incident with one of our cloud providers.

  2. monitoring Oct 29, 2025, 04:48 PM UTC

    We have implemented a workaround to the cloud provider incident and are monitoring the situation.

  3. resolved Oct 30, 2025, 01:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025

Disruption of Service

Detected by Pingoru
Oct 02, 2025, 02:27 PM UTC
Resolved
Oct 02, 2025, 03:19 PM UTC
Duration
52m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 4 updates
  1. investigating Oct 02, 2025, 02:35 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 02:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

General slowness with the API

Detected by Pingoru
Sep 29, 2025, 12:59 PM UTC
Resolved
Sep 29, 2025, 03:01 PM UTC
Duration
2h 1m
Affected: API
Timeline · 5 updates
  1. investigating Sep 29, 2025, 12:59 PM UTC

    We are currently investigating the issue.

  2. identified Sep 29, 2025, 01:03 PM UTC

    The issue has been identified and a solution is being implemented.

  3. identified Sep 29, 2025, 02:19 PM UTC

    We are starting the deployment of our fix to the performance issue

  4. monitoring Sep 29, 2025, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 29, 2025, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 14, 2025

Temporary Downtime During Update

Detected by Pingoru
Apr 14, 2025, 03:57 PM UTC
Resolved
Apr 14, 2025, 04:38 PM UTC
Duration
41m
Affected: Web AppAPIMobile
Timeline · 4 updates
  1. identified Apr 14, 2025, 03:57 PM UTC

    We deployed a critical hotfix to address an issue in our system. While this deployment was designed to occur without downtime, an internal misconfiguration inadvertently triggered maintenance mode. We have identified the issue and are actively working on remediation steps. We sincerely apologize for this interruption and any inconvenience it may have caused.

  2. identified Apr 14, 2025, 04:00 PM UTC

    The main application should be available now and we are still working through the other services

  3. monitoring Apr 14, 2025, 04:11 PM UTC

    A fix has been implemented and we are now monitoring.

  4. resolved Apr 14, 2025, 04:38 PM UTC

    This incident has been resolved. Again. We sincerely apologize for this interruption and any inconvenience this may have caused.

Read the full incident report →

Notice March 10, 2025

Temporary Calendar Inaccessibility Due to Hotfix

Detected by Pingoru
Mar 10, 2025, 03:02 PM UTC
Resolved
Mar 10, 2025, 02:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 10, 2025, 03:02 PM UTC

    Earlier today, we deployed a hotfix to address a previously identified calendar-related issue. Inadvertently, additional changes were included in the deployment, which resulted in the calendar returning errors and being temporarily inaccessible for approximately 3-4 minutes. The issue was quickly identified and resolved, and full functionality has been restored. We apologize for any inconvenience this may have caused and are reviewing our deployment processes to prevent similar occurrences in the future.

Read the full incident report →

Major November 19, 2024

Logging in to Mapping results in a 502 error

Detected by Pingoru
Nov 19, 2024, 07:06 PM UTC
Resolved
Nov 19, 2024, 07:25 PM UTC
Duration
18m
Affected: MappingMobile
Timeline · 5 updates
  1. investigating Nov 19, 2024, 07:06 PM UTC

    We're currently investigating reports of customers that are receiving a 502 error while logging into Mapping and Mobile.

  2. investigating Nov 19, 2024, 07:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 19, 2024, 07:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 19, 2024, 07:18 PM UTC

    We have implemented a fix and are continuing to monitor.

  5. resolved Nov 19, 2024, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 12, 2024

Site unavailable for AT&T customers

Detected by Pingoru
Sep 12, 2024, 01:11 PM UTC
Resolved
Sep 12, 2024, 02:33 PM UTC
Duration
1h 22m
Affected: Web AppAPI
Timeline · 2 updates
  1. investigating Sep 12, 2024, 01:11 PM UTC

    We have received reports that some users can't access their site. Microsoft has reported that there is an issue between their cloud and AT&T customers. They're currently looking into the issue. You can follow their status page https://azure.status.microsoft/en-us/status for more details. If available, you can try switching over to a mobile hot spot.

  2. resolved Sep 12, 2024, 02:33 PM UTC

    The incident has been marked as resolved by Microsoft.

Read the full incident report →