FMX incident

Elevated 500 errors being reported

Major Resolved View vendor source →

FMX experienced a major incident on August 5, 2026 affecting Web App and API and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 05:15 PM UTC
Resolved
Aug 05, 2026, 06:24 PM UTC
Duration
1h 9m
Detected by Pingoru
Aug 05, 2026, 05:15 PM UTC

Affected components

Web AppAPIEmailReporting DashboardsMappingMobile

Update timeline

  1. investigating Aug 05, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. identified Aug 05, 2026, 05:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2026, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2026, 06:24 PM UTC

    This incident has been resolved.