FMX incident

System Unavailable

Critical Resolved View vendor source →

FMX experienced a critical incident on August 2, 2026 affecting Web App and API and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2026, 04:15 PM UTC
Resolved
Aug 02, 2026, 08:41 PM UTC
Duration
4h 26m
Detected by Pingoru
Aug 02, 2026, 04:15 PM UTC

Affected components

Web AppAPIEmailReporting DashboardsMappingMobile

Update timeline

  1. investigating Aug 02, 2026, 04:40 PM UTC

    We are currently investigating the issue.

  2. identified Aug 02, 2026, 05:16 PM UTC

    The issue has been identified and we are working to remediate the issue.

  3. identified Aug 02, 2026, 07:45 PM UTC

    We're currently rolling out a fix across the affected environments.

  4. monitoring Aug 02, 2026, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 02, 2026, 08:41 PM UTC

    This incident has been resolved.