FMX incident

Mobile users unable to login

Minor Resolved View vendor source →

FMX experienced a minor incident on September 16, 2026 affecting Mobile, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 02:18 PM UTC
Resolved
Sep 16, 2026, 02:56 PM UTC
Duration
38m
Detected by Pingoru
Sep 16, 2026, 02:18 PM UTC

Affected components

Mobile

Update timeline

  1. investigating Sep 16, 2026, 02:18 PM UTC

    Investigating reports of users not being able to login to the mobile application

  2. monitoring Sep 16, 2026, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 16, 2026, 02:56 PM UTC

    This incident has been resolved.