FMX incident

Cloud service provider disruption

Major Resolved View vendor source →

FMX experienced a major incident on October 29, 2025 affecting Web App and API and 1 more component, lasting 21h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:24 PM UTC
Resolved
Oct 30, 2025, 01:28 PM UTC
Duration
21h 4m
Detected by Pingoru
Oct 29, 2025, 04:24 PM UTC

Affected components

Web AppAPIEmailReporting DashboardsMappingMobile

Update timeline

  1. investigating Oct 29, 2025, 04:24 PM UTC

    We're currently investigation an incident with one of our cloud providers.

  2. monitoring Oct 29, 2025, 04:48 PM UTC

    We have implemented a workaround to the cloud provider incident and are monitoring the situation.

  3. resolved Oct 30, 2025, 01:28 PM UTC

    This incident has been resolved.