FMX Outage History

FMX is up right now

FMX had 13 outages in the last 2 years totaling 55h 41m of downtime — averaging 0.5 incidents per month.

There were 13 FMX outages since October 24, 2024 totaling 55h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.gofmx.com

Minor September 14, 2026

Increased latency across platform

Detected by Pingoru
Sep 14, 2026, 01:17 PM UTC
Resolved
Sep 15, 2026, 01:18 PM UTC
Duration
1d
Affected: Web AppAPIReporting Dashboards
Timeline · 7 updates
  1. investigating Sep 14, 2026, 01:17 PM UTC

    We are currently investigating this issue.

  2. identified Sep 14, 2026, 01:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 14, 2026, 01:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 14, 2026, 02:06 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 14, 2026, 02:50 PM UTC

    We're adding additional hardware to increase capacity

  6. monitoring Sep 14, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 15, 2026, 01:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 4, 2026

Elevated error rates affecting up to half of our customers

Detected by Pingoru
Sep 04, 2026, 05:50 PM UTC
Resolved
Sep 04, 2026, 06:18 PM UTC
Duration
28m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 3 updates
  1. identified Sep 04, 2026, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 04, 2026, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2026, 06:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 4, 2026

Elevated error rates

Detected by Pingoru
Sep 04, 2026, 01:04 PM UTC
Resolved
Sep 04, 2026, 08:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 04, 2026, 01:04 PM UTC

    There have been reports of an elevated number of errors across the application.

Read the full incident report →

Major August 5, 2026

Elevated 500 errors being reported

Detected by Pingoru
Aug 05, 2026, 05:15 PM UTC
Resolved
Aug 05, 2026, 06:24 PM UTC
Duration
1h 9m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 4 updates
  1. investigating Aug 05, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. identified Aug 05, 2026, 05:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2026, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2026, 06:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 2, 2026

System Unavailable

Detected by Pingoru
Aug 02, 2026, 04:15 PM UTC
Resolved
Aug 02, 2026, 08:41 PM UTC
Duration
4h 26m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 5 updates
  1. investigating Aug 02, 2026, 04:40 PM UTC

    We are currently investigating the issue.

  2. identified Aug 02, 2026, 05:16 PM UTC

    The issue has been identified and we are working to remediate the issue.

  3. identified Aug 02, 2026, 07:45 PM UTC

    We're currently rolling out a fix across the affected environments.

  4. monitoring Aug 02, 2026, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 02, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2025

Login and performance issues

Detected by Pingoru
Oct 30, 2025, 05:59 PM UTC
Resolved
Oct 30, 2025, 06:37 PM UTC
Duration
38m
Affected: Web App
Timeline · 4 updates
  1. investigating Oct 30, 2025, 05:59 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 30, 2025, 06:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 30, 2025, 06:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 30, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Cloud service provider disruption

Detected by Pingoru
Oct 29, 2025, 04:24 PM UTC
Resolved
Oct 30, 2025, 01:28 PM UTC
Duration
21h 4m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 3 updates
  1. investigating Oct 29, 2025, 04:24 PM UTC

    We're currently investigation an incident with one of our cloud providers.

  2. monitoring Oct 29, 2025, 04:48 PM UTC

    We have implemented a workaround to the cloud provider incident and are monitoring the situation.

  3. resolved Oct 30, 2025, 01:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 2, 2025

Disruption of Service

Detected by Pingoru
Oct 02, 2025, 02:27 PM UTC
Resolved
Oct 02, 2025, 03:19 PM UTC
Duration
52m
Affected: Web AppAPIEmailReporting DashboardsMappingMobile
Timeline · 4 updates
  1. investigating Oct 02, 2025, 02:35 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 02:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025

General slowness with the API

Detected by Pingoru
Sep 29, 2025, 12:59 PM UTC
Resolved
Sep 29, 2025, 03:01 PM UTC
Duration
2h 1m
Affected: API
Timeline · 5 updates
  1. investigating Sep 29, 2025, 12:59 PM UTC

    We are currently investigating the issue.

  2. identified Sep 29, 2025, 01:03 PM UTC

    The issue has been identified and a solution is being implemented.

  3. identified Sep 29, 2025, 02:19 PM UTC

    We are starting the deployment of our fix to the performance issue

  4. monitoring Sep 29, 2025, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 29, 2025, 03:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 14, 2025

Temporary Downtime During Update

Detected by Pingoru
Apr 14, 2025, 03:57 PM UTC
Resolved
Apr 14, 2025, 04:38 PM UTC
Duration
41m
Affected: Web AppAPIMobile
Timeline · 4 updates
  1. identified Apr 14, 2025, 03:57 PM UTC

    We deployed a critical hotfix to address an issue in our system. While this deployment was designed to occur without downtime, an internal misconfiguration inadvertently triggered maintenance mode. We have identified the issue and are actively working on remediation steps. We sincerely apologize for this interruption and any inconvenience it may have caused.

  2. identified Apr 14, 2025, 04:00 PM UTC

    The main application should be available now and we are still working through the other services

  3. monitoring Apr 14, 2025, 04:11 PM UTC

    A fix has been implemented and we are now monitoring.

  4. resolved Apr 14, 2025, 04:38 PM UTC

    This incident has been resolved. Again. We sincerely apologize for this interruption and any inconvenience this may have caused.

Read the full incident report →

Notice March 10, 2025

Temporary Calendar Inaccessibility Due to Hotfix

Detected by Pingoru
Mar 10, 2025, 03:02 PM UTC
Resolved
Mar 10, 2025, 02:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 10, 2025, 03:02 PM UTC

    Earlier today, we deployed a hotfix to address a previously identified calendar-related issue. Inadvertently, additional changes were included in the deployment, which resulted in the calendar returning errors and being temporarily inaccessible for approximately 3-4 minutes. The issue was quickly identified and resolved, and full functionality has been restored. We apologize for any inconvenience this may have caused and are reviewing our deployment processes to prevent similar occurrences in the future.

Read the full incident report →

Major November 19, 2024

Logging in to Mapping results in a 502 error

Detected by Pingoru
Nov 19, 2024, 07:06 PM UTC
Resolved
Nov 19, 2024, 07:25 PM UTC
Duration
18m
Affected: MappingMobile
Timeline · 5 updates
  1. investigating Nov 19, 2024, 07:06 PM UTC

    We're currently investigating reports of customers that are receiving a 502 error while logging into Mapping and Mobile.

  2. investigating Nov 19, 2024, 07:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 19, 2024, 07:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 19, 2024, 07:18 PM UTC

    We have implemented a fix and are continuing to monitor.

  5. resolved Nov 19, 2024, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →