FMX incident

Disruption of Service

Major Resolved View vendor source →

FMX experienced a major incident on October 2, 2025 affecting Web App and API and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 02:27 PM UTC
Resolved
Oct 02, 2025, 03:19 PM UTC
Duration
52m
Detected by Pingoru
Oct 02, 2025, 02:27 PM UTC

Affected components

Web AppAPIEmailReporting DashboardsMappingMobile

Update timeline

  1. investigating Oct 02, 2025, 02:35 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 02:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 03:19 PM UTC

    This incident has been resolved.