- Detected by Pingoru
- Jun 03, 2026, 08:26 PM UTC
- Resolved
- Jun 03, 2026, 08:26 PM UTC
- Duration
- —
Affected: (OnPlan) Main Portal ((OnPlan) Main Portal)
Timeline · 1 update
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investigating Jun 03, 2026, 08:26 PM UTC
We have identified an issue causing issues with some payments . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
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- Detected by Pingoru
- Apr 30, 2026, 08:00 PM UTC
- Resolved
- Apr 30, 2026, 08:00 PM UTC
- Duration
- —
Affected: Payex (Payment Experience)
Timeline · 2 updates
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investigating Apr 30, 2026, 06:37 PM UTC
We have identified an issue with some payments not completing when checking out . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be...
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resolved Apr 30, 2026, 08:00 PM UTC
We have identified an issue with some payments not completing when checking out . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be...
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 07:46 PM UTC
- Resolved
- Apr 02, 2026, 07:46 PM UTC
- Duration
- —
Affected: Payex (Payment Experience)WPM Dashboard (WPM Dashboard)
Timeline · 1 update
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resolved Apr 02, 2026, 07:46 PM UTC
We have identified the issue causing possible delay in Payment processing originating from China . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be...
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- Detected by Pingoru
- Feb 25, 2026, 04:49 PM UTC
- Resolved
- Feb 25, 2026, 05:41 PM UTC
- Duration
- 52m
Affected: Payex (Payment Experience)Invoicing (app.flywire.com (Commercial))Flywire API (Flywire API)Payment services (Payment services)Student Expenses (Student Expenses)Payment Gateway (Payment Gateway)Client Dashboard (dashboard.flywire.com (Education))Agents Dashboard (Agents Dashboard)
Timeline · 3 updates
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identified Feb 25, 2026, 04:49 PM UTC
We are currently investigating reports of High error rate on flywire-api services . Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.</...
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investigating Feb 25, 2026, 05:32 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
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resolved Feb 25, 2026, 05:41 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2026, 02:46 PM UTC
- Resolved
- Feb 17, 2026, 03:23 PM UTC
- Duration
- 37m
Affected: Invoicing (app.flywire.com (Commercial))
Timeline · 3 updates
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identified Feb 17, 2026, 02:46 PM UTC
We are currently investigating reports of Commercial-Payex not loading correctly . Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
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investigating Feb 17, 2026, 03:05 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
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resolved Feb 17, 2026, 03:23 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 03:38 PM UTC
- Resolved
- Feb 12, 2026, 03:38 PM UTC
- Duration
- —
Affected: Payex (Payment Experience)
Timeline · 1 update
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resolved Feb 12, 2026, 03:38 PM UTC
We have identified the issue causing Document Verification due to a 3rd Party Provider. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly....
Read the full incident report →
- Detected by Pingoru
- Feb 09, 2026, 11:51 AM UTC
- Resolved
- Feb 09, 2026, 12:18 PM UTC
- Duration
- 26m
Timeline · 3 updates
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investigating Feb 09, 2026, 11:51 AM UTC
We have identified the issue causing connection issues between our Public API and Admin. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
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investigating Feb 09, 2026, 12:15 PM UTC
We are seeing a recurrence of connection errors following a brief period of recovery. We still working on a permanent fix.
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resolved Feb 09, 2026, 12:18 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Jan 30, 2026, 11:46 PM UTC
- Resolved
- Feb 05, 2026, 09:36 AM UTC
- Duration
- 5d 9h
Affected: Payex (Payment Experience)
Timeline · 2 updates
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investigating Jan 30, 2026, 11:46 PM UTC
We have identified the issue causing SMS notifications failing to be delivered for a subset of transactions in our Payment Experience . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued...
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resolved Feb 05, 2026, 09:36 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Jan 28, 2026, 08:43 AM UTC
- Resolved
- Jan 28, 2026, 10:54 AM UTC
- Duration
- 2h 10m
Affected: Payex (Payment Experience)
Timeline · 3 updates
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identified Jan 28, 2026, 08:43 AM UTC
We are currently investigating reports of Delay on Document Antivirus Scanning . Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
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investigating Jan 28, 2026, 09:33 AM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
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resolved Jan 28, 2026, 10:54 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Jan 26, 2026, 12:40 PM UTC
- Resolved
- Jan 26, 2026, 01:17 PM UTC
- Duration
- 36m
Affected: Flywire API (Flywire API)Payment services (Payment services)
Timeline · 2 updates
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investigating Jan 26, 2026, 12:40 PM UTC
We have identified the issue causing delay on callbacks between 26th January between 11:34 am and 13:10 UTC . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates...
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resolved Jan 26, 2026, 01:17 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Jan 16, 2026, 02:40 PM UTC
- Resolved
- Jan 16, 2026, 04:24 PM UTC
- Duration
- 1h 43m
Affected: Invoicing (app.flywire.com (Commercial))
Timeline · 2 updates
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identified Jan 16, 2026, 02:40 PM UTC
We have identified the issue causing Invoicing integrations issues (401 Errors) . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
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resolved Jan 16, 2026, 04:24 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
Read the full incident report →
- Detected by Pingoru
- Dec 08, 2025, 08:33 PM UTC
- Resolved
- Dec 08, 2025, 08:33 PM UTC
- Duration
- —
Affected: Payex (Payment Experience)
Timeline · 1 update
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resolved Dec 08, 2025, 08:33 PM UTC
We have identified the issue causing possible Delays in Guranteed Payments . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly. ...
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 09:11 AM UTC
- Resolved
- Dec 05, 2025, 10:49 AM UTC
- Duration
- 1h 38m
Affected: Payex (Payment Experience)Invoicing (app.flywire.com (Commercial))Flywire API (Flywire API)Payment services (Payment services)Student Expenses (Student Expenses)Payment Gateway (Payment Gateway)Client Dashboard (dashboard.flywire.com (Education))Agents Dashboard (Agents Dashboard)Online Store (Online Store)Payment Pathways (Payment Pathways)Recurring Card Payments System (WEBRCP) (Recurring Card Payments System (WEBRCP))Direct Debit System (WEBDDS) (Direct Debit System (WEBDDS))WPM Dashboard (WPM Dashboard)(Cohort Go) Pay Any School ((Cohort Go) Pay Any School)OSHC Australia (OSHC Australia)Estore Admin Console (eStore Admin)Partner Portal (Partner Portal)StudyLink Community Forum (StudyLink Community Forum)Third Party Invoicing (Third Party Invoicing)Invoiced - Customer Portal (Customer Portal)
Timeline · 3 updates
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investigating Dec 05, 2025, 09:11 AM UTC
We have identified that the current issue affecting all services is due to an outage with a third-party provider . Our engineering team is actively working on implementing a workaround to restore functionality while we await full resolution from the provider. We understand...
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investigating Dec 05, 2025, 09:26 AM UTC
The third-party provider has implemented a fix, and our services are recovering. We will continue to monitor the situation closely to ensure full resolution.
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resolved Dec 05, 2025, 10:49 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:14 PM UTC
- Resolved
- Nov 18, 2025, 03:01 PM UTC
- Duration
- 2h 47m
Affected: Invoicing (app.flywire.com (Commercial))Client Dashboard (dashboard.flywire.com (Education))Agents Dashboard (Agents Dashboard)WPM Dashboard (WPM Dashboard)(Simplee) Patient Portal ((Simplee) Patient Portal)(Simplee) Client Back Office ((Simplee) Client Back Office)(OnPlan) Main Portal ((OnPlan) Main Portal)(Cohort Go) Pay Any School ((Cohort Go) Pay Any School)SFS US (SFS US)SFS CA (SFS CA)SFS UK (SFS UK)Invoiced - Dashboard (Dashboard)Invoiced - Customer Portal (Customer Portal)
Timeline · 3 updates
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investigating Nov 18, 2025, 12:14 PM UTC
We are currently investigating reports of Intermittent issues accessing Flywire solutions due to an outage in Cloudflare, our CDN provider . Our team is actively working to assess the impact on our services. We appreciate your patience and will provide updates as soon as more...
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investigating Nov 18, 2025, 01:29 PM UTC
We continue monitoring the situation at Cloudflare CDN and we keep experiencing intermittent disruptions in some of our services. Cloudflare has resolved the originating issue and we are seeing recovery. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
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resolved Nov 18, 2025, 03:01 PM UTC
The issues affecting Cloudfare have been resolved. If you see any other issues please don't hesitate to reach out. Latest Update: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 09:24 PM UTC
- Resolved
- Nov 14, 2025, 09:24 PM UTC
- Duration
- —
Affected: SFS US (SFS US)
Timeline · 1 update
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resolved Nov 14, 2025, 09:24 PM UTC
On Friday, November 14th, at approximately 2:20 p.m. CDT, the Flywire SFS Internal Payment Networking experienced a brief outage that caused issues with payment processing. Our Payment Networking Team took immediate corrective action to resolve the issue, and all services were fully...
Read the full incident report →
- Detected by Pingoru
- Nov 07, 2025, 05:33 PM UTC
- Resolved
- Nov 07, 2025, 05:33 PM UTC
- Duration
- —
Affected: Payex (Payment Experience)
Timeline · 1 update
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resolved Nov 07, 2025, 05:33 PM UTC
We are currently performing operations to resolve an issue. There is a small chance that you may experience a delay in processing. We apologize for any inconvenience.
Read the full incident report →