Flywire Outage History
Flywire is up right nowPingoru has recorded 22 incidents for Flywire: 22 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 3 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 2 | 2 of 744 (0%) |
| November 2026 | 0 | 0 of 91 (0%) |
Incidents, newest first
Minor October 30, 2026 Intermittent issues affecting select payment corridors 2h 5m Payment Services (Payment services)
Started Oct 30, 2026, 03:24 PM UTC· resolved Oct 30, 2026, 05:30 PM UTC
- investigating Oct 30, 2026, 03:24 PM UTC
We are currently investigating processing delays affecting select payment corridors in Latin America (Peru). Our team is actively monitoring the situation alongside our upstream providers to ensure transactions are processed as quickly as possible. Next update will follow as soon as progress is made.
- resolved Oct 30, 2026, 05:30 PM UTC
The issue has been successfully resolved, and all services are now operating normally.
Minor October 1, 2026 Document Uploading Issue in Payment Experience – Payment Services (Payment Experience)
Started Oct 01, 2026, 09:05 PM UTC· resolved Oct 01, 2026, 09:05 PM UTC
- resolved Oct 01, 2026, 09:05 PM UTC
We have identified an issue concerning document uploads for India and China. This is a result of a third party dependency. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
Major September 16, 2026 Payers encountering errors when attempting to complete payments on Embedded 2.0 institution portals 21m Payment Services (Payment Experience)
Started Sep 16, 2026, 10:20 AM UTC· resolved Sep 16, 2026, 10:41 AM UTC
- identified Sep 16, 2026, 10:20 AM UTC
We are currently investigating reports of payers encountering errors when attempting to complete payments on Embedded 2.0 institution portals. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- resolved Sep 16, 2026, 10:41 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor September 12, 2026 Country selector not working on embed 2.0 for some client instances 27m Payment Services (Payment Experience)
Started Sep 12, 2026, 08:23 AM UTC· resolved Sep 12, 2026, 08:51 AM UTC
- identified Sep 12, 2026, 08:23 AM UTC
We are currently investigating reports of Country selector not working on embed 2.0 for some client instances. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- investigating Sep 12, 2026, 08:49 AM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
- resolved Sep 12, 2026, 08:51 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Major July 10, 2026 Callbacks Not being sent, Search in Operations and Client Dashboard not pulling results – Payment Services (Payment Experience), Dashboards (app.flywire.com (Commercial)), Flywire APIs (Flywire API), Payment Services (Payment services) and 3 more
Started Jul 10, 2026, 09:44 AM UTC· resolved Jul 10, 2026, 09:44 AM UTC
- resolved Jul 10, 2026, 09:44 AM UTC
We have identified the issue causing with Callbacks not to be sent and Search not working in Operations and Clients Dashboard. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
Minor June 22, 2026 SFS Site Slowness 2h 41m SFS (SFS US), SFS (SFS UK)
Started Jun 22, 2026, 02:24 PM UTC· resolved Jun 22, 2026, 05:05 PM UTC
- investigating Jun 22, 2026, 02:24 PM UTC
We are investigating the SFS slowness issues and we will keep you updated on the progress
- investigating Jun 22, 2026, 02:27 PM UTC
This is a cloudfare issue. See this post from Cloudfare -> https://www.cloudflarestatus.com/
- identified Jun 22, 2026, 02:39 PM UTC
We are currently investigating reports of Slowness in SFS systems. Our team has identified an issue with our CDN provider, Cloudflare. We are starting to see recovery in the systems and we keep monitoring the situation. We appreciate your patience and will provide updates as soon as more information becomes available.
- identified Jun 22, 2026, 03:03 PM UTC
SFS system is responding almost at a normal rate, still it is impacted by Cloudfare issue (see incident update https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51). We are actively monitoring and provide an update as we learn more. Thank you for your patience.
- resolved Jun 22, 2026, 05:05 PM UTC
SFS system is continously responding at a normal rate since last update and stayed fully operational. Also our CDN provider (Cloudfare) has reported successful mitigation as well. See this https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51. Flywire networking team is also monitoring the system and if needed we will provide an update.
Major June 3, 2026 OnPlan Payment Issues – Healthcare ((OnPlan) Main Portal)
Started Jun 03, 2026, 08:26 PM UTC· resolved Jun 03, 2026, 08:26 PM UTC
- resolved Jun 03, 2026, 08:26 PM UTC
We have identified an issue causing issues with some payments. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
Major April 30, 2026 Some Payments Not Completing – Payment Services (Payment Experience)
Started Apr 30, 2026, 08:00 PM UTC· resolved Apr 30, 2026, 08:00 PM UTC
- resolved Apr 30, 2026, 08:00 PM UTC
We have identified an issue with some payments not completing when checking out. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
Minor April 2, 2026 Possible Delay in Payments(China) – Payment Services (Payment Experience), WPM (WPM Dashboard)
Started Apr 02, 2026, 07:46 PM UTC· resolved Apr 02, 2026, 07:46 PM UTC
- resolved Apr 02, 2026, 07:46 PM UTC
We have identified the issue causing possible delay in Payment processing originating from China. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
Major February 25, 2026 High error rate on flywire-api services 52m Payment Services (Payment Experience), Dashboards (app.flywire.com (Commercial)), Flywire APIs (Flywire API), Payment Services (Payment services) and 4 more
Started Feb 25, 2026, 04:49 PM UTC· resolved Feb 25, 2026, 05:41 PM UTC
- identified Feb 25, 2026, 04:49 PM UTC
We are currently investigating reports of High error rate on flywire-api services . Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- investigating Feb 25, 2026, 05:32 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
- resolved Feb 25, 2026, 05:41 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor February 17, 2026 Comm-Payex load failures 37m Dashboards (app.flywire.com (Commercial))
Started Feb 17, 2026, 02:46 PM UTC· resolved Feb 17, 2026, 03:23 PM UTC
- identified Feb 17, 2026, 02:46 PM UTC
We are currently investigating reports of Commercial-Payex not loading correctly. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- investigating Feb 17, 2026, 03:05 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
- resolved Feb 17, 2026, 03:23 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor February 12, 2026 Possible Issue With Document Verification – Payment Services (Payment Experience)
Started Feb 12, 2026, 03:38 PM UTC· resolved Feb 12, 2026, 03:38 PM UTC
- resolved Feb 12, 2026, 03:38 PM UTC
We have identified the issue causing Document Verification due to a 3rd Party Provider. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
Major February 9, 2026 Public API Admin network is down 26m
Started Feb 09, 2026, 11:51 AM UTC· resolved Feb 09, 2026, 12:18 PM UTC
- investigating Feb 09, 2026, 11:51 AM UTC
We have identified the issue causing connection issues between our Public API and Admin. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
- investigating Feb 09, 2026, 12:15 PM UTC
We are seeing a recurrence of connection errors following a brief period of recovery. We still working on a permanent fix.
- resolved Feb 09, 2026, 12:18 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor January 30, 2026 SMS Delivery failures on US phone numbers 5d 9h Payment Services (Payment Experience)
Started Jan 30, 2026, 11:46 PM UTC· resolved Feb 05, 2026, 09:36 AM UTC
- investigating Jan 30, 2026, 11:46 PM UTC
We have identified the issue causing SMS notifications failing to be delivered for a subset of transactions in our Payment Experience. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided.
- resolved Feb 05, 2026, 09:36 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor January 28, 2026 Delay scanning payer documents 2h 10m Payment Services (Payment Experience)
Started Jan 28, 2026, 08:43 AM UTC· resolved Jan 28, 2026, 10:54 AM UTC
- identified Jan 28, 2026, 08:43 AM UTC
We are currently investigating reports of Delay on Document Antivirus Scanning. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- investigating Jan 28, 2026, 09:33 AM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
- resolved Jan 28, 2026, 10:54 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor January 26, 2026 Delay on callbacks 36m Flywire APIs (Flywire API), Payment Services (Payment services)
Started Jan 26, 2026, 12:40 PM UTC· resolved Jan 26, 2026, 01:17 PM UTC
- investigating Jan 26, 2026, 12:40 PM UTC
We have identified the issue causing delay on callbacks between 26th January between 11:34 am and 13:10 UTC. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
- resolved Jan 26, 2026, 01:17 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor January 16, 2026 Invoicing integrations issues (401 Errors) 1h 43m Dashboards (app.flywire.com (Commercial))
Started Jan 16, 2026, 02:40 PM UTC· resolved Jan 16, 2026, 04:24 PM UTC
- identified Jan 16, 2026, 02:40 PM UTC
We have identified the issue causing Invoicing integrations issues (401 Errors) . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly.
- resolved Jan 16, 2026, 04:24 PM UTC
The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.
Major December 8, 2025 Possible Delay in Guaranteed Payments – Payment Services (Payment Experience)
Started Dec 08, 2025, 08:33 PM UTC· resolved Dec 08, 2025, 08:33 PM UTC
- resolved Dec 08, 2025, 08:33 PM UTC
We have identified the issue causing possible Delays in Guranteed Payments. Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued patience. Further updates will be provided shortly. Note payments requests are actually being processed.
Major December 5, 2025 Service Disruption Notification due to third party provider outage 1h 38m Payment Services (Payment Experience), Dashboards (app.flywire.com (Commercial)), Flywire APIs (Flywire API), Payment Services (Payment services) and 16 more
Started Dec 05, 2025, 09:11 AM UTC· resolved Dec 05, 2025, 10:49 AM UTC
- investigating Dec 05, 2025, 09:11 AM UTC
We have identified that the current issue affecting all services is due to an outage with a third-party provider. Our engineering team is actively working on implementing a workaround to restore functionality while we await full resolution from the provider. We understand the impact this disruption causes and sincerely apologize for the inconvenience. We will provide another update shortly.
- investigating Dec 05, 2025, 09:26 AM UTC
The third-party provider has implemented a fix, and our services are recovering. We will continue to monitor the situation closely to ensure full resolution.
- resolved Dec 05, 2025, 10:49 AM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.
Minor November 18, 2025 Intermittent issues accessing Flywire products due to issues with our CDN provider. 2h 47m Dashboards (app.flywire.com (Commercial)), Dashboards (dashboard.flywire.com (Education)), Dashboards (Agents Dashboard), WPM (WPM Dashboard) and 9 more
Started Nov 18, 2025, 12:14 PM UTC· resolved Nov 18, 2025, 03:01 PM UTC
- investigating Nov 18, 2025, 12:14 PM UTC
We are currently investigating reports of Intermittent issues accessing Flywire solutions due to an outage in Cloudflare, our CDN provider. Our team is actively working to assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- investigating Nov 18, 2025, 01:29 PM UTC
We continue monitoring the situation at Cloudflare CDN and we keep experiencing intermittent disruptions in some of our services. Cloudflare has resolved the originating issue and we are seeing recovery. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 03:01 PM UTC
The issues affecting Cloudfare have been resolved. If you see any other issues please don't hesitate to reach out. Latest Update: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Minor November 14, 2025 Flywire Education SFS Platform: Internal Payment Processing Issues – SFS (SFS US)
Started Nov 14, 2025, 09:24 PM UTC· resolved Nov 14, 2025, 09:24 PM UTC
- resolved Nov 14, 2025, 09:24 PM UTC
On Friday, November 14th, at approximately 2:20 p.m. CDT, the Flywire SFS Internal Payment Networking experienced a brief outage that caused issues with payment processing. Our Payment Networking Team took immediate corrective action to resolve the issue, and all services were fully restored by 2:41 p.m. CDT, and they are continuously monitoring the system as well. We apologize for any inconvenience this has caused to you and your students. As always, if you have any questions, feel free to reach out to technical support team at: [email protected] Regards, Flywire Education [email protected] 224-706-2110
Minor November 7, 2025 Possible Delays – Payment Services (Payment Experience)
Started Nov 07, 2025, 05:33 PM UTC· resolved Nov 07, 2025, 05:33 PM UTC
- resolved Nov 07, 2025, 05:33 PM UTC
We are currently performing operations to resolve an issue. There is a small chance that you may experience a delay in processing. We apologize for any inconvenience.