Flywire incident

SMS Delivery failures on US phone numbers

Minor Resolved View vendor source →

Flywire experienced a minor incident on January 30, 2026 affecting Payex (Payment Experience), lasting 5d 9h. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 11:46 PM UTC
Resolved
Feb 05, 2026, 09:36 AM UTC
Duration
5d 9h
Detected by Pingoru
Jan 30, 2026, 11:46 PM UTC

Affected components

Payex (Payment Experience)

Update timeline

  1. investigating Jan 30, 2026, 11:46 PM UTC

    We have identified the issue causing SMS notifications failing to be delivered for a subset of transactions in our Payment Experience . Our team is now working on implementing a solution to resolve the issue. We understand the impact this may have and appreciate your continued...

  2. resolved Feb 05, 2026, 09:36 AM UTC

    The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.