Flywire incident

Service Disruption Notification due to third party provider outage

Major Resolved View vendor source →

Flywire experienced a major incident on December 5, 2025 affecting Payex (Payment Experience) and Invoicing (app.flywire.com (Commercial)) and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:11 AM UTC
Resolved
Dec 05, 2025, 10:49 AM UTC
Duration
1h 38m
Detected by Pingoru
Dec 05, 2025, 09:11 AM UTC

Affected components

Payex (Payment Experience)Invoicing (app.flywire.com (Commercial))Flywire API (Flywire API)Payment services (Payment services)Student Expenses (Student Expenses)Payment Gateway (Payment Gateway)Client Dashboard (dashboard.flywire.com (Education))Agents Dashboard (Agents Dashboard)Online Store (Online Store)Payment Pathways (Payment Pathways)

Update timeline

  1. investigating Dec 05, 2025, 09:11 AM UTC

    We have identified that the current issue affecting all services is due to an outage with a third-party provider . Our engineering team is actively working on implementing a workaround to restore functionality while we await full resolution from the provider. We understand...

  2. investigating Dec 05, 2025, 09:26 AM UTC

    The third-party provider has implemented a fix, and our services are recovering. We will continue to monitor the situation closely to ensure full resolution.

  3. resolved Dec 05, 2025, 10:49 AM UTC

    The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.