Flywire incident

Country selector not working on embed 2.0 for some client instances

Resolved after 27 minutes, affecting Payex (Payment Experience), on September 12, 2026.

resolved Sep 12, 2026, 08:51 AM UTC

The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.

Started
Sep 12, 2026, 08:23 AM UTC
Resolved
Sep 12, 2026, 08:51 AM UTC
Duration
27m
Detected by Pingoru
Sep 12, 2026, 08:23 AM UTC

Affected components

Payex (Payment Experience)

Update timeline

  1. identified Sep 12, 2026, 08:23 AM UTC

    We are currently investigating reports of Country selector not working on embed 2.0 for some client instances. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more...

  2. investigating Sep 12, 2026, 08:49 AM UTC

    The issue has been resolved, and our team is monitoring the situation to ensure stability. Users should no longer experience any disruptions, but we will continue to closely monitor the system. If you encounter any further issues, please reach out to our support team.

  3. resolved Sep 12, 2026, 08:51 AM UTC

    The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.

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