Fluxx Outage History

Fluxx partial outage · 1 active incident View live status →

Fluxx had 8 outages in the last 2 years totaling 69h 50m of downtime — averaging 0.3 incidents per month.

There were 8 Fluxx outages since August 13, 2025 totaling 69h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fluxx.io

Minor January 28, 2026

AWS latency in EU-WEST-1 Region

Detected by Pingoru
Jan 28, 2026, 06:06 PM UTC
Resolved
Jan 28, 2026, 08:15 PM UTC
Duration
2h 8m
Affected: Grantmaker
Timeline · 3 updates
  1. identified Jan 28, 2026, 06:06 PM UTC

    AWS latency in EU-WEST-1 Region may affect some Fluxx customers.

  2. monitoring Jan 28, 2026, 06:57 PM UTC

    AWS has indicated early signs of recovery, though the incident is still active.

  3. resolved Jan 28, 2026, 08:15 PM UTC

    AWS has advised that full recovery is expected and services returned to normal.

Read the full incident report →

Minor January 23, 2026

Report & Card Exports Stuck in “New” Status

Detected by Pingoru
Jan 23, 2026, 07:12 PM UTC
Resolved
Jan 24, 2026, 12:34 AM UTC
Duration
5h 21m
Affected: Grantmaker
Timeline · 4 updates
  1. investigating Jan 23, 2026, 07:12 PM UTC

    We are investigating an issue where report and card exports (including Excel exports) are not downloading and remain stuck in a “New” state within the Jobs Queue.

  2. identified Jan 23, 2026, 07:29 PM UTC

    We have identified the root cause of the issue and are working on implementing a fix.

  3. monitoring Jan 23, 2026, 08:22 PM UTC

    New report jobs are now processing normally. We are currently working through a backlog of earlier queued jobs, which may take time to fully clear.

  4. resolved Jan 24, 2026, 12:34 AM UTC

    The backlog of report jobs has fully cleared, and all scheduled and ad hoc reports are now processing normally.

Read the full incident report →

Minor October 29, 2025

Service degradation on Microsoft 365 (Business or Enterprise) and Microsoft Azure

Detected by Pingoru
Oct 29, 2025, 07:08 PM UTC
Resolved
Oct 30, 2025, 03:28 PM UTC
Duration
20h 19m
Affected: Grantmaker
Timeline · 4 updates
  1. monitoring Oct 29, 2025, 07:08 PM UTC

    We are impacted by the Microsoft incident and continue to monitor Microsoft status page: https://status.cloud.microsoft/m365/ During this time, Fluxx users may experience issues with Microsoft Add-ins, Document Sync, Azure

  2. monitoring Oct 29, 2025, 08:49 PM UTC

    We are impacted by the Microsoft incident and continue to monitor Microsoft status page: https://status.cloud.microsoft/m365/ During this time, Fluxx users may experience issues with Microsoft Add-ins, Document Sync, Azure

  3. monitoring Oct 30, 2025, 02:11 AM UTC

    We are impacted by the Microsoft incident and continue to monitor Microsoft status page: https://status.cloud.microsoft/m365/ During this time, Fluxx users may experience issues with Microsoft Add-ins, Document Sync Azure services back to operational

  4. resolved Oct 30, 2025, 03:28 PM UTC

    All products operational

Read the full incident report →

Minor October 20, 2025

Degraded performance for US customers

Detected by Pingoru
Oct 20, 2025, 01:56 PM UTC
Resolved
Oct 21, 2025, 01:44 AM UTC
Duration
11h 48m
Affected: GrantmakerGrantelligence
Timeline · 8 updates
  1. monitoring Oct 20, 2025, 01:56 PM UTC

    We are currently experiencing issues due to a current AWS outage and are working with our AWS representatives to restore services with full functionality as soon as possible. We are closely monitoring performance and taking all necessary steps to mitigate impact while services recover.

  2. monitoring Oct 20, 2025, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 04:26 PM UTC

    We are continuing to monitor the situation closely. AWS has confirmed they are actively working on the issue, and we are expecting their next update at 10:00 AM PST. We will provide additional information as soon as it becomes available.

  4. monitoring Oct 20, 2025, 05:09 PM UTC

    Our hosting provider, AWS, continues to implement mitigation steps related to a network load balancer issue that is affecting connectivity across several AWS services. This may cause intermittent errors or slow responses in some areas of the Fluxx platform. AWS reports that they are actively working to restore full connectivity and are validating a fix for the affected systems. We will continue to monitor the situation closely and provide another update by 10:45 AM PDT.

  5. monitoring Oct 20, 2025, 06:08 PM UTC

    Our hosting provider, AWS, reports progress on resolving the issue affecting new EC2 instance launches. Internal systems are beginning to recover in several Availability Zones within the US-EAST-1 region. AWS is extending mitigations to the remaining zones, after which launch errors and connectivity issues are expected to subside.

  6. monitoring Oct 20, 2025, 08:18 PM UTC

    AWS has identified and mitigated the underlying issue impacting the us-east-1 region. As services recover, our team has taken additional steps to accelerate restoration by cycling affected pods and verifying performance across the platform. Most systems are now recovering, and users should begin to see performance improvements as services continue to stabilize. We’re actively monitoring the remaining infrastructure components to ensure everything is fully restored. Thank you for your patience and understanding during this AWS-related disruption.

  7. monitoring Oct 20, 2025, 10:44 PM UTC

    AWS has continued to make progress toward full recovery in the US-EAST-1 region. Fluxx systems remain stable, and we’re continuing to monitor closely as AWS services return to pre-event performance levels.

  8. resolved Oct 21, 2025, 01:44 AM UTC

    AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.

Read the full incident report →

Minor October 20, 2025

Jira Outage

Detected by Pingoru
Oct 20, 2025, 12:22 PM UTC
Resolved
Oct 21, 2025, 01:44 AM UTC
Duration
13h 22m
Affected: GrantmakerGrantmakerGrantmakerGrantmakerGrantmakerGrantmakerGrantelligenceGrantelligenceGrantelligence
Timeline · 5 updates
  1. identified Oct 20, 2025, 12:22 PM UTC

    Our ticketing and support system powered by Atlassian Jira is currently experiencing an outage due to a global issue with their public cloud provider. If you need support urgently, please email [email protected]. Thank you for your patience with any delayed response in the meantime.

  2. identified Oct 20, 2025, 04:04 PM UTC

    Jira Service Management, Jira along with other Atlassian products are impacted. Atlassian public cloud provider is actively working to mitigate this issue with urgency.

  3. monitoring Oct 20, 2025, 08:53 PM UTC

    Jira Service Management, Jira along with other Atlassian products are impacted by the AWS outage. Atlassian public cloud provider, AWS, is actively working to mitigate this issue with urgency. Atlassian Status Page for more details: https://status.atlassian.com/

  4. monitoring Oct 20, 2025, 10:41 PM UTC

    We are seeing ongoing improvements in product performance and overall system stability. While some event processing remains in progress, operational capabilities across Atlassian Cloud services continue to recover.

  5. resolved Oct 21, 2025, 01:44 AM UTC

    AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.

Read the full incident report →

Minor October 2, 2025

Grantelligence SSO impacted in US regions

Detected by Pingoru
Oct 02, 2025, 05:19 PM UTC
Resolved
Oct 02, 2025, 06:11 PM UTC
Duration
51m
Affected: Grantelligence
Timeline · 2 updates
  1. investigating Oct 02, 2025, 05:19 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 02, 2025, 06:11 PM UTC

    This incident has been resolved

Read the full incident report →

Notice August 13, 2025

Scheduled Maintenance for Production RDS Instance

Detected by Pingoru
Aug 13, 2025, 11:57 PM UTC
Resolved
Aug 14, 2025, 01:12 PM UTC
Duration
13h 15m
Affected: Grantmaker
Timeline · 2 updates
  1. investigating Aug 13, 2025, 11:57 PM UTC

    Maintenance will occur on Start of maintenance window: 7:00 PM PST Estimated end: 7:30 PM PST Estimated duration: 30 Minutes

  2. resolved Aug 14, 2025, 01:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 13, 2025

Querying slow down in Production US

Detected by Pingoru
Aug 13, 2025, 03:18 PM UTC
Resolved
Aug 13, 2025, 06:01 PM UTC
Duration
2h 43m
Affected: Grantmaker
Timeline · 4 updates
  1. investigating Aug 13, 2025, 03:18 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2025, 04:12 PM UTC

    We are seeing a querying slowdown in the US. We have identified the cause and are working to mitigate.

  3. monitoring Aug 13, 2025, 05:00 PM UTC

    The throughput issue has been identified and a fix has been implemented. Customer data is still being successfully received, but may be delayed for querying.

  4. resolved Aug 13, 2025, 06:01 PM UTC

    This incident has been resolved. We are back to operational for all regions.

Read the full incident report →