Fluxx incident

Querying slow down in Production US

Minor Resolved View vendor source →

Fluxx experienced a minor incident on August 13, 2025 affecting Grantmaker, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 03:18 PM UTC
Resolved
Aug 13, 2025, 06:01 PM UTC
Duration
2h 43m
Detected by Pingoru
Aug 13, 2025, 03:18 PM UTC

Affected components

Grantmaker

Update timeline

  1. investigating Aug 13, 2025, 03:18 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2025, 04:12 PM UTC

    We are seeing a querying slowdown in the US. We have identified the cause and are working to mitigate.

  3. monitoring Aug 13, 2025, 05:00 PM UTC

    The throughput issue has been identified and a fix has been implemented. Customer data is still being successfully received, but may be delayed for querying.

  4. resolved Aug 13, 2025, 06:01 PM UTC

    This incident has been resolved. We are back to operational for all regions.