Fluxx experienced a minor incident on October 20, 2025 affecting Grantmaker and Grantmaker and 1 more component, lasting 13h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 12:22 PM UTC
Our ticketing and support system powered by Atlassian Jira is currently experiencing an outage due to a global issue with their public cloud provider. If you need support urgently, please email [email protected]. Thank you for your patience with any delayed response in the meantime.
- identified Oct 20, 2025, 04:04 PM UTC
Jira Service Management, Jira along with other Atlassian products are impacted. Atlassian public cloud provider is actively working to mitigate this issue with urgency.
- monitoring Oct 20, 2025, 08:53 PM UTC
Jira Service Management, Jira along with other Atlassian products are impacted by the AWS outage. Atlassian public cloud provider, AWS, is actively working to mitigate this issue with urgency. Atlassian Status Page for more details: https://status.atlassian.com/
- monitoring Oct 20, 2025, 10:41 PM UTC
We are seeing ongoing improvements in product performance and overall system stability. While some event processing remains in progress, operational capabilities across Atlassian Cloud services continue to recover.
- resolved Oct 21, 2025, 01:44 AM UTC
AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.