Fluxx experienced a minor incident on October 20, 2025 affecting Grantmaker and Grantelligence, lasting 11h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 01:56 PM UTC
We are currently experiencing issues due to a current AWS outage and are working with our AWS representatives to restore services with full functionality as soon as possible. We are closely monitoring performance and taking all necessary steps to mitigate impact while services recover.
- monitoring Oct 20, 2025, 01:58 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 04:26 PM UTC
We are continuing to monitor the situation closely. AWS has confirmed they are actively working on the issue, and we are expecting their next update at 10:00 AM PST. We will provide additional information as soon as it becomes available.
- monitoring Oct 20, 2025, 05:09 PM UTC
Our hosting provider, AWS, continues to implement mitigation steps related to a network load balancer issue that is affecting connectivity across several AWS services. This may cause intermittent errors or slow responses in some areas of the Fluxx platform. AWS reports that they are actively working to restore full connectivity and are validating a fix for the affected systems. We will continue to monitor the situation closely and provide another update by 10:45 AM PDT.
- monitoring Oct 20, 2025, 06:08 PM UTC
Our hosting provider, AWS, reports progress on resolving the issue affecting new EC2 instance launches. Internal systems are beginning to recover in several Availability Zones within the US-EAST-1 region. AWS is extending mitigations to the remaining zones, after which launch errors and connectivity issues are expected to subside.
- monitoring Oct 20, 2025, 08:18 PM UTC
AWS has identified and mitigated the underlying issue impacting the us-east-1 region. As services recover, our team has taken additional steps to accelerate restoration by cycling affected pods and verifying performance across the platform. Most systems are now recovering, and users should begin to see performance improvements as services continue to stabilize. We’re actively monitoring the remaining infrastructure components to ensure everything is fully restored. Thank you for your patience and understanding during this AWS-related disruption.
- monitoring Oct 20, 2025, 10:44 PM UTC
AWS has continued to make progress toward full recovery in the US-EAST-1 region. Fluxx systems remain stable, and we’re continuing to monitor closely as AWS services return to pre-event performance levels.
- resolved Oct 21, 2025, 01:44 AM UTC
AWS restored Network Load Balancer health checks, and as recovery progressed, temporary throttles on certain operations were gradually lifted. As of now, all affected AWS services have returned to normal operation. Fluxx systems have remained stable throughout the recovery process, and we continue to monitor performance closely.