Flow XO experienced a major incident on June 6, 2026 affecting Application and Messaging Servers and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
ApplicationMessaging ServersWeb Chat ServersSlack ServersFacebook Messenger
Update timeline
- scheduled Jun 06, 2026, 11:07 PM UTC
We will be performing a scheduled database upgrade to improve platform performance and reliability. Flow XO services will be unavailable for the duration of this maintenance window (approximately 2 hours). We will post updates here as work progresses and when services are restored. We apologize for any inconvenience.
- in progress Jun 06, 2026, 11:55 PM UTC
Scheduled database upgrade is now in progress. Flow XO services are offline while we upgrade the production database. We will post updates as work progresses.