Flow XO Outage History
Flow XO is up right nowFlow XO had 7 outages in the last 2 years totaling 21h 56m of downtime — averaging 0.3 incidents per month.
There were 7 Flow XO outages since December 10, 2024 totaling 21h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.
Scheduled Database Upgrade
Affected: ApplicationMessaging ServersWeb Chat ServersSlack ServersFacebook Messenger
Timeline · 2 updates
- scheduled Jun 06, 2026, 11:07 PM UTC
We will be performing a scheduled database upgrade to improve platform performance and reliability. Flow XO services will be unavailable for the duration of this maintenance window (approximately 2 hours). We will post updates here as work progresses and when services are restored. We apologize for any inconvenience.
- in progress Jun 06, 2026, 11:55 PM UTC
Scheduled database upgrade is now in progress. Flow XO services are offline while we upgrade the production database. We will post updates as work progresses.
Major Outage
Affected: ApplicationMessaging ServersWeb Chat ServersSlack ServersFacebook MessengerPublic Website
Timeline · 5 updates
- investigating Nov 18, 2025, 12:19 PM UTC
Our host, Cloudflare, is currently experiencing a major outage and this is causing major downtime for our platform. We will monitor the situation and provide updates as we get them. You can also follow along here (https://www.cloudflarestatus.com/).
- investigating Nov 18, 2025, 12:19 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 01:15 PM UTC
Identified - The issue has been identified and a fix is being implemented. Nov 18, 2025 - 13:09 UTC
- identified Nov 18, 2025, 01:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 18, 2025, 02:44 PM UTC
"Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors"
OpenAI is experiencing a partial outage
Affected: Application
Timeline · 3 updates
- identified Dec 26, 2024, 07:43 PM UTC
Open AI has indicated they are experiencing a partial outage on their API. You can follow along with their resolution here: https://status.openai.com/
- identified Dec 26, 2024, 09:10 PM UTC
Latest update from Open AI: Update - We are continuing to work on a fix for this issue. Dec 26, 2024 - 13:05 PST Update - We are continuing to work on a fix for this issue. Dec 26, 2024 - 12:06 PST Identified - This issue is caused by an upstream provider and we are currently monitoring. Dec 26, 2024 - 11:18 PST Investigating - We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able. Dec 26, 2024 - 11:00 PST
- resolved Dec 27, 2024, 01:02 AM UTC
This incident has been resolved.
High Latency
Affected: Messaging ServersWeb Chat Servers
Timeline · 2 updates
- investigating Dec 12, 2024, 05:33 AM UTC
We are investigating longer than usual latency on our messaging servers. We are investigating and will update when we have more information.
- resolved Dec 12, 2024, 06:01 AM UTC
This issue is resolved
Open AI Outage
Affected: Messaging Servers
Timeline · 3 updates
- identified Dec 11, 2024, 11:56 PM UTC
Open AI is experiencing an outage. We will monitor the situation, and you can follow along with the Open AI incident here: https://status.openai.com/incidents/ctrsv3lwd797
- identified Dec 12, 2024, 01:11 AM UTC
Open AI is starting to see come recovery of the API, and is continuing to work to fully restore service
- resolved Dec 12, 2024, 04:00 AM UTC
This incident has been resolved.
Telegram Outage
Affected: Messaging Servers
Timeline · 4 updates
- identified Dec 10, 2024, 12:50 AM UTC
There appears to be an ongoing Telegram outage. We will update this ticket when we have more information.
- monitoring Dec 10, 2024, 01:35 AM UTC
This seems resolved, we will continue to monitor.
- monitoring Dec 10, 2024, 01:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 10, 2024, 06:16 AM UTC
This incident has been resolved.