Flow XO Outage History
Flow XO is up right nowFlow XO had 3 outages in the last 2 years totaling 6h 39m of downtime — averaging 0.1 incidents per month.
There were 3 Flow XO outages since November 18, 2025 totaling 6h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
Scheduled Database Upgrade
Affected: ApplicationMessaging ServersWeb Chat ServersSlack ServersFacebook Messenger
Timeline · 2 updates
- scheduled Jun 06, 2026, 11:07 PM UTC
We will be performing a scheduled database upgrade to improve platform performance and reliability. Flow XO services will be unavailable for the duration of this maintenance window (approximately 2 hours). We will post updates here as work progresses and when services are restored. We apologize for any inconvenience.
- in progress Jun 06, 2026, 11:55 PM UTC
Scheduled database upgrade is now in progress. Flow XO services are offline while we upgrade the production database. We will post updates as work progresses.
Major Outage
Affected: ApplicationMessaging ServersWeb Chat ServersSlack ServersFacebook MessengerPublic Website
Timeline · 5 updates
- investigating Nov 18, 2025, 12:19 PM UTC
Our host, Cloudflare, is currently experiencing a major outage and this is causing major downtime for our platform. We will monitor the situation and provide updates as we get them. You can also follow along here (https://www.cloudflarestatus.com/).
- investigating Nov 18, 2025, 12:19 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 01:15 PM UTC
Identified - The issue has been identified and a fix is being implemented. Nov 18, 2025 - 13:09 UTC
- identified Nov 18, 2025, 01:15 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 18, 2025, 02:44 PM UTC
"Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors"