Flow Capture incident

Intermittent Issues

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on September 23, 2025 affecting Application and Viewing/Playback, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 09:06 PM UTC
Resolved
Sep 24, 2025, 12:10 AM UTC
Duration
3h 4m
Detected by Pingoru
Sep 23, 2025, 09:06 PM UTC

Affected components

ApplicationViewing/Playback

Update timeline

  1. investigating Sep 23, 2025, 09:06 PM UTC

    We have reports of users experiencing intermittent issues in Flow Capture, relating to login and playback. Our Engineering team is all hands on deck working to pinpoint the source of the issue. We'll follow up with updates as soon as we have them.

  2. investigating Sep 23, 2025, 10:52 PM UTC

    Our Engineering Team is still all hands on deck, investigating the intermittent issues with login and playback in Flow Capture. We'll follow up with updates as soon as we have them.

  3. resolved Sep 24, 2025, 12:10 AM UTC

    Our Engineering Team has successfully pinpointed the issue with logins and playback within Flow Capture. Functionality has been restored. Thank you for your continued patience as our team worked through this issue.